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Guest wireless EWC

ChrisChris
Frequent Visitor
Frequent Visitor

I have setup a Guest WLAN and profile policy using its own VLAN with DHCP from our firewall. This works fine when connected to our DELL switch stack with the port set trunk vlan 2 untagged (native) and vlan 50 tagged (guest wireless). In the EWC access policy VLAN is set to VLAN 50.

But when plugged into a port on our Cisco C9100 stack the internal WLAN work but the guest does not get DHCP so fails.

Port setting we have tried on C9200:

Configuration-Interface-Ethernet:

switch port mode trunk, allowed vlan 2,50, native 2

switch port mode trunk allowed all, native 2

switch port mode dynamic auto, access vlan 2, allowed all, native 2

We know VLAN 50 is accessible from the C9200 as was used with our mobility express wireless, setup very similar.

4 Replies 4

Mark Elsen
Hall of Fame
Hall of Fame

 

 - Why do you use both  switch port mode trunk, allowed vlan 2,50, native 2 and switch port mode trunk allowed all, native 2 ? Also verify the native vlan on the trunk port with  : show interface Gix/y switchport (e.g.)

  Whilst seemingly unrelated verify the EWC   configuration with the CLI command : show  tech   wireless , have the output analyzed by  https://cway.cisco.com/tools/WirelessAnalyzer/  , please note do not use classical show tech-support (short version) , use the command denoted in green for Wireless Analyzer.               Checkout all advisories!

 M.



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Reiner Maria Rilke (1899)

Rich R
VIP
VIP

Show the actual config you've used on the EWC rather than describing it.

Did you configure the VLAN by name or by VLAN ID (number: 50)?  EWC is all flex local switching so you must specify the VLAN ID.  Using names requires a flex profile which defines those names for the AP.  Better/easier to simply use the ID.

There have also been a few bugs around this - what version of software are you using?

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

Hi, I have specified using VLAN ID. Software version is 17.8.0.144/17.08.01.0.1490

After further testing we have found if a client connects to one of the APs not running the controller both WLANs work fine but if the client connects to the controller AP only the internal WLAN works, the Guest VLAN does not get DHCP from our firewall and fails.

Rich R
VIP
VIP

Presume your EWC trunk port has vlan 50 allowed on switch port and vlan 50 defined on the EWC?
Can't say I've actually tried this but it should work.
17.8 is a limited support release (no fixes) - if you want to stay bleeding edge (or need new features) then use 17.9.1 which will get maintenance updates for extended support or revert to 17.6.4 for a more mature release (although no guarantee it will make any difference to this problem if it's a bug)

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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