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Help with AP 1850 software upgrade

avasyura
Level 1
Level 1

Dear all,

 

Could you pls help me to resolve the current situation: 

 

I've tried to upgrade the AIR-AP1852E-E-K9 (Mobility Express mode) from 8.3.112.0 to 8.10.130.0 and something went wrong.#

 

I downloaded the software, installed TFTP server in my laptop and using software update option in the mobile express console upgraded the access point.

As a result, LED quickly change colours red-amber-green and web interface to the point itself does not work.

Web interface to mobile express is working but there is no AP visible.

 

I can SSH/Telnet to the access point by IP.

 

CiscoAirProvision SSID in not in place.

 

According to show version command:

AP Running Image: 8.3.112.0

Primary Boot Image: 8.3.112.0

Backup Boot Image: 8.10.130.0

 

Any suggestion about next recovery steps?

 

Many thanks,

Anton  

1 Accepted Solution

Accepted Solutions

avasyura
Level 1
Level 1

Update:

 

I’ve managed to resolve the issue by myself. 
Step 1 - reset the mobility express to default settings using Web GUI and rebooted the AP.

 

Step 2 - re-configured mobility express via  CiscoAirProvision

 

Step 3 - re-run the software update via mobility express GUI with new software on a local TFTP server.

 

step 4 - rebooted the AP and I now have the latest software on the AP and mobility express.

View solution in original post

1 Reply 1

avasyura
Level 1
Level 1

Update:

 

I’ve managed to resolve the issue by myself. 
Step 1 - reset the mobility express to default settings using Web GUI and rebooted the AP.

 

Step 2 - re-configured mobility express via  CiscoAirProvision

 

Step 3 - re-run the software update via mobility express GUI with new software on a local TFTP server.

 

step 4 - rebooted the AP and I now have the latest software on the AP and mobility express.

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