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How can I Obtain Instance Number from Cisco Prime Infrastructure 3.9?

a.villa79
Level 1
Level 1

Dear Community, I need to find the Instance Number of Cisco Prime Infrastructure 3.9 for a customer of mine.

They can't find any mail or docs with this detail (incredible but true).

As they have still access to their software, is there somewhere in the option/menu the Instance Number due to renew the service support?

Thanks in advance,

Andrea

4 Replies 4

marce1000
VIP
VIP

 

           - Try  : 

prime/admin# show inventory 

 M. 



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

It saw PID, VID, SN not instance number.

Wrong command

patoberli
VIP Alumni
VIP Alumni

If it's the UDI, then it's in the menu under Administration - System Monitoring Dashboard and there open the System Information. 

anas.awad
Level 1
Level 1

Hello Andrea,

I'm wondering if you were able to get the instance number of vPrime appliance? Im running into the same issue.

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