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Participant

Image Management- Cisco Prime

Hi All,

I am trying to do image upgrade through cisco site & when i try loging in it shows wrong credentials thogh i use the correct one. Where exactly i should enter login cred for cisco.com in prime. 

3 REPLIES 3
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Cisco Employee

Step 1 Log in to the Prime Infrastructure server and choose Administration > Software Update .

Step 2 Click Check for Updates.

Step 3 Enter your cisco.com credentials and select the software updates you want to install.

You might be prompted to restart the Prime Infrastructure server to complete the update.

 

Note See the Device Packs Installation section of the Readme for Device Packs 1.0 for Cisco Prime Infrastructure 2.0 for installing device packs from cisco.com or local storage.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/gettingstarted.html#pgfId-1054944

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I have taken a backup... is it possible to use usb for installation.?

 

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Rising star

Are you using correct cisco credentials?

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