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Interfering APs

Waltorres
Level 2
Level 2

MR56 network, clients are reporting disconnects in multiple classrooms.

I'm seeing the following SSIDs when viewing "Interfering APs" in Air Marshal.

image.png

My APs are on 20MHz (red circles ) channel 44

I highlighted in green what I believe could be causing interference (80MHz) channel 44+

Not sure if this is the issue since these (dashcam devices) are not on my LAN and are probably broadcasting from cars that are parked nearby.

Thanks in advance for any constructive advice.

1 Accepted Solution

Accepted Solutions

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

It looks well, to be honest It's not common to have interference on 5Ghz channels, so I suggest you to open a case with Meraki support to investigate It.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

View solution in original post

12 Replies 12

Are all your APs on channel 44? Why? With these other devices nearby and with Ch44 being also used by AWDL, I would move my APs to other channels.

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If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

My classroom APs are configured with an RF profile using AutoChannel assignment, which of course will assign radios to channels with low interference.

Captured this morning.

image.png

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

What firmware version are you running? Something is wrong. The auto channel assignment will not assign the same channel on all radios.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

MR 28.7.1

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

Selec all APs and update auto channels:

image.png

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Current interference.

image.png

Manually updating auto channels does help and have done it multiple times. Is there a way to block interferers that are not on my network?

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

Can you share your RF profile configuration?

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

image.png

image.png

image.png

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

It looks well, to be honest It's not common to have interference on 5Ghz channels, so I suggest you to open a case with Meraki support to investigate It.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Thank you so much for your help!

I will open a TAC ASAP and report back on this thread.

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

First of all, it is not recommended to put all Access Points on the same channel, so I suggest you review some wireless concepts and change this setting, as this is probably what is causing your issue.

https://documentation.meraki.com/MR/Wi-Fi_Basics_and_Best_Practices/Channel_Planning_Best_Practices

https://techimike.com/cwna-chapter-13-wlan-design/

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
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