06-26-2012 03:04 PM - edited 07-03-2021 10:21 PM
Running Cisco wireless at a larger university and We're running into issues with ipads and iphones on our network. We run an Open guest network. No encryption. But are having difficulty getting ipads and iphones, of variying models, getting connected reliably. We get "error joining network" messages, but only for the Open networks. Also, it seems Random. 3 out of 4 times it fails and then it will connect a few times and then fail again. It makes no sense whatsoever.
Here is out network setup:
Wireless network enryption: None (Open)
WLC is a 5508 Running version 7.0.222.0
We also have 2-4400 models running 7.0.222.0
APs are 1131's (ABG) and 1142's (AGN)
We have run several tests to confirm that this seems isolated to our Cisco envirnoment and only Open networks. We have another vendors products on site (That we've been slowly replacing with Cisco) and have the same network configured there and are not having these issues. We have also tried putting a WPA2-PSK password on the network for testing purposes, and that elminates the issues, however, we need this network to be Open due to requirements on our end.
We've tested everything from iPad 1's up to iPad 3's all running the latest iOS 5.1.1 as well as iPhone4 and iPhone4S version running 5.1.1. All seem to have the issue.
I'm running out of ideas for testing and troubleshooting this issue. Any help or direction would be greatly apprecated.
Thank You.
Solved! Go to Solution.
06-26-2012 06:57 PM
I will try it in a few but it's suppose to prevent the iDevice from opening up the portal page.
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06-26-2012 07:09 PM
Well when you enable it
config network web-auth captive-bypass enable
Prevents my iPhone and iPad from opening up to the webauth page. I manually had to open up Safari to get the webauth page.
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06-28-2012 11:10 AM
Just an update, It looks like enabling Fast SSID switching has fixed this issue for us. Thank you all for your assitance with this. I look forward to being able to upgrade to 7.2 to take advantage of those new features... hopefully we can get rid of that equipment.
06-28-2012 11:14 AM
That's good news... Now you can relax because the users are happy:)
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02-19-2014 06:52 AM
AWESOME POST!!!! Made my day a lot easier!! Thanks
02-19-2014 01:36 PM
I look forward to being able to upgrade to 7.2 to take advantage of those new features..
Go to the latest 7.4.X instead. Make sure you also upgrade to FUS version 1.9.0.
02-19-2014 06:38 PM
I have been upgrading to 7.4 MR2 and FUS 1.7.0. What does FUS 1.9.0 provide or resolve?
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02-19-2014 06:43 PM
It is a recommended upgrade from Cisco as it does change the boot. The release notes should have more info.
Thanks,
Scott
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02-19-2014 06:44 PM
Forgot the link:)
http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/fus_rn_OL-31390-01.html
Thanks,
Scott
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