IW3702 Mesh Mode - PoE Out Port Administratively Down

[Winston_Hegemur]

Hi, I am currently receive some of the IW3702 and looking on the documentation it has PoE-Out Port. I know to enable it we should apply power from PWR Port. I currently try to implement the IW3702 as Mesh AP connecting to a RAP AP1572EAC. The Mesh link was established but I could not enable the PoE-Out to extend WiFi coverage using another Cisco 3702E as an Indoor AP. So the diagram is like this:

RAP1572EAC -->MeshLink<-- MAP-IW3702 <--UTP--> CiscoIndoorAP3702E

The result is I could power the Cisco Indoor AP3702 but I could not get it join the controller. I also tried to connect PoE-Out Port to a laptop and turns out I was not able to get connected either (MAP-IW3702 is associated with WLC).

I tried to console the IW3702 and I found out that the Gig1 port (PoE-Out Port) was administratively down and I could not enable it using the WLC.

I could enable it manually through console but it is not run as I expected. I have also verified that the UTP link is good 

Is there any idea regarding this issue? below is the show interface g1 command that I ran at the IW3702

Thank you for your attention and help

Regards,

Winston

MAPIW3702E-M68BarrackX-1>sh int g1
GigabitEthernet1 is administratively down, line protocol is down
Hardware is PowerPC Ethernet, address is 5c71.0d2e.9655 (bia 5c71.0d2e.9655)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full Duplex, 1Gbps, media type is T
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/42878/34/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 packets output, 0 bytes, 0 underruns

[marce1000]

 - Depending on how many antenna's being used the Poe Out port may not provide sufficient power 

Ref : https://www.cisco.com/c/en/us/td/docs/wireless/outdoor_industrial/iw3702/hardware/install/guide/b_iw3702_gsg.html#con_999466

                        The port delivers up to 15,4 W , 

Ref : (AP3700 series data sheet)  - You may need to restrict the antenna-configuration to  3x3:3 or 2x2:2

 https://www.cisco.com/c/en/us/products/collateral/wireless/3700-series-access-point/data_sheet_c78-729421.html

Power draw

* This is the power required at the PSE, which is a switch or injector.

Description

AP Functionality

PoE Budget* (Watts)

802.3af

E-PoE

802.3at PoE+ PWRINJ4

PoE+ 802.3at

3700 - No external module installed

4x4:3 on 2.4/5 GHz

16.8

x

ü

ü

3700 + Wireless Security Module

4x4:3 on 2.4/5 GHz + WSM

19.6

x

ü

ü

PoE 802.3af

3700 - No external module installed

3x3:3 on 2.4/5 GHz

15.4

ü

n/a

n/a

3700 + Wireless Security Module

2x2:2 on 2.4/5 GHz + WSM

15.4

ü

n/a

n/a

M.

[Winston_Hegemur]

Hi,

I am afraid it is not about the power since I could enable it manually through debug capwap console cli. The PoE does supply power to the other device but it could not forward data through. So when enable it manually the data does forward but after I reboot the  AP it disabled again.

I could not enable it through WLC and I starting to think that seems like it was intended that by Cisco in other AP mode except RAP mode.

https://www.cisco.com/c/dam/en/us/td/docs/wireless/outdoor_industrial/iw3702/hardware/install/guide/b_iw3702_gsg.html

Thank you, Winston.