IW6300H Mesh AP not joined the Controller through Root AP after reboot

[wahyudi]

Hi all,

My setup:

WLC: Cisco Catalyst 9800 Series (RMI-RP HA Mode)

Firmware Version: 17.04.01 (Bengaluru)

RAP: Cisco IW-6300H - using static IP, PoE Switch power input

MAP: Cisco IW-6300H - using static IP, AC power input 

Situation 1: MAP connected direct to network switch using network cable -> MAP join to WLC thru ethernet backhaul

Situation 2: disconnect network cable -> MAP join to WLC thru RAP backhaul

Situation 3: MAP reboot -> MAP cannot join WLC & searching for radio channel

Please advise

[joyaljp]

Did you add the MAC of the MAP to the WLC? You need this for Mesh to work when you are connecting through RAP.

[wahyudi]

I add the MAC of all AP in Device Authentication

-> Configuration>Security>AAA>AAA Advanced>Device Authentication

[wahyudi · Accepted solution]

It seems there is a bug in the firmware, so I downgrade to firmware version 17.3.2a and the MAP now can join WLC thru RAP

Here is the link from the bug search tool -> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvv68294