10-17-2017 08:29 PM - edited 07-05-2021 07:44 AM
I have a WLC 5520. it is showing AP count license as evaluation and ap count(adder) as permanent but inactive. I have 100 ap license. i tried updating the license from GUI and CLI and accepted the agreement. but still the license is showing as evaluation. Please help
Solved! Go to Solution.
10-18-2017 12:53 AM
@ziamcaccna wrote:
(Cisco Controller) >show license summary
License state: Inactive, Not-In-Use
RTU License Count: 100
This tells me the unit has a 100 AP license but isn't activated (maybe the EULA wasn't accepted).
10-17-2017 11:17 PM
10-18-2017 12:43 AM
(Cisco Controller) >show license summary
Feature name: ap_count
License type: Evaluation
License Eula: Accepted
Evaluation total period: 12 weeks 6 days
License state: Active, In-use
RTU License Count: 1500
Feature name: ap_count (adder)
License type: Permanent
License state: Inactive, Not-In-Use
RTU License Count: 100
10-18-2017 12:46 AM
10-18-2017 12:52 AM
AP_Count (adder) is not showing any option to activate it.
10-18-2017 12:53 AM
@ziamcaccna wrote:
(Cisco Controller) >show license summary
License state: Inactive, Not-In-Use
RTU License Count: 100
This tells me the unit has a 100 AP license but isn't activated (maybe the EULA wasn't accepted).
10-18-2017 01:09 AM
i did. when i added it using gui it asked me to reboot also to accept EULA and i did both.
From cli also it asked me to accept the EULA and i did. not sure why it is not getting activated.
10-17-2017 11:22 PM
10-18-2017 12:48 AM
10-18-2017 01:18 AM - edited 10-18-2017 01:19 AM
No idea now :(
Try to save the configuration and reboot once again.
What happens if you enter this on the CLI:
license activate feature ap_count (adder)
and if that produced an error, try
license activate feature ap_count
10-18-2017 08:57 AM
Thank you All for your time.
Disabling evaluation license and then tried enabling ap_count (adder) resolved the issue.
05-02-2018 12:35 AM
Thanks for providing an update. Did this action cause any outage?
05-11-2018 12:13 PM
Reboot the controller to remedy the issue.
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