limited lifetime warranty

[Marcus Johansson]

Hi,

I got this AIR-LAP1142N-E-K9 bought in may 2011 which is completely dead.

have tried to get in contact with the cisco tac regarding this, and they state is not under warrnanty anymore.

What do cisco mean by limited lifetime warranty?

[George Stefanick]

correct. if you have SN on your WLC TAC will only ever ask for that contract / serial number. if you need a ap replacement due to failure it will fall under the LLW.

[praetoleiad]

oh, this has beed blurred to client. this is a good move to combat HP's propaganda. thank you george! i love supportforums

[Leo Laohoo]

Cisco staff (Account Managers, Sales Engineers, TAC, etc.) will try their utmost best to deny this program exist.   So you must stand your ground.