Link Aironet c3700 to WLC 2500

[nealvanrooij]

Hello, 

I'm currently working on a school project where I need to link an Aironet c3700 AP (AIR-CAP3702l-E-K9) to a WLAN 2500 Controler, and the WLC isn't picking the AP up. It doesn't show on the dashboard panel.

I saw a post where someone told to add it in Security->MAC Filtering, but it didn't work. 
To be honest, I'm a bit stuck and would love some help.

I've done a bit of research until now, but I couldn't manage to understand what I've been doing wrong.

I saw that it has something to do with DHCP Option 43 or 60, but couldn't really understand it properly. 
Should I create a pool of addresses for the APs, configure the option with "Cisco Aironet c3700" ?

Also, I think my firmware is probably outdated because I don't have the "show capwap ..." cli that I've seen on some answers/guides. (And also due to the fact that the firmware is 15.3.3-JF, dated from the 25-Jul-2017).

Do I have to use the DHCP ? Can't I manually set the IP address and then link the AP and the WLC through CLI/web interface ?

I'll gladly give more informations if asked to.

Thanks a lot for reading/helping.
Neal

[balaji.bandi · Accepted solution]

This URL help you to understand :

https://mrncciew.com/2013/05/04/wlc-discovery-via-broadcast/

[Leo Laohoo]

Post the complete output to the following WLC commands: 

sh sysinfo
sh time
sh license

Post the complete output to the following AP commands: 

sh version
sh ip interface brief
sh log

[nealvanrooij]

The 6 outputs are bellow.

However, the "sh license" needed an extra bit after, so I added "summary" as I thought it might give enough data. 
If it doesn't, I'll gladly input another command. 

Thanks for helping me :)

----- WLC sysinfo -----

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.166.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WLC1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 172.20.0.250
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 0 days 7 hrs 5 mins 25 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... CH - Switzerland
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +38 C
External Temperature............................. +41 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 68:9C:E2:BE:0E:40
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

----- WLC show time ----- [Those are Swiss NTP servers]

Time............................................. Thu Sep 3 12:34:59 2020

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 60

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 195.186.4.100 In Sync AUTH DISABLED
2 0 217.147.223.78 In Sync AUTH DISABLED
3 0 84.16.73.33 Not Synched AUTH DISABLED

----- WLC show license summary -----

License Store: Primary License Storage
StoreIndex: 0 Feature: base Version: 1.0
License Type: Permanent
License State: Active, Not in Use
License Count: Non-Counted
License Priority: Medium
License Store: Primary License Storage
StoreIndex: 0 Feature: base-ap-count Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 5 / 5 (Active/In-use)
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 1 Feature: base-ap-count Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 12 weeks 6 days
Evaluation period left: 12 weeks 6 days
License Count: 75 / 0 (Active/In-use)
License Priority: None

----- APshow version -----

Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team

ROM: Bootstrap program is C3700 boot loader
BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

ap uptime is 59 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w7-mx.153-3.JF/ap3g2-k9w7-xx.153-3.JF"
Last reload reason:

...

cisco AIR-SAP3702I-E-K9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FCW1929NSPJ
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 5C:83:8F:0C:EC:3C
Part Number : 73-15243-01
PCB Serial Number : FOC19273CSA
Top Assembly Part Number : 068-100375-02
Top Assembly Serial Number : FCW1929NSPJ
Top Revision Number : A0
Product/Model Number : AIR-CAP3702I-E-K9

Configuration register is 0xF

----- APshow ip interface brief -----

Interface IP-Address OK? Method Status Protocol
BVI1 unassigned YES DHCP up up 
Dot11Radio0 unassigned YES unset administratively down down
Dot11Radio1 unassigned YES unset administratively down down
GigabitEthernet0 172.20.0.251 YES manual up up

----- AP show log -----

Syslog logging: enabled (0 messages dropped, 4 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 58 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 60 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
Trap logging: level informational, 36 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (1048576 bytes):

*Mar 1 00:00:20.187: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:26.343: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:26.459: loading Power Tables from ram:/Q2.bin. Class = E
*Mar 1 00:00:26.459: record size of 3ss: 1168 read_ptr: 4AB9E6E

*Mar 1 00:00:31.659: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:31.703: loading Power Tables from ram:/Q5.bin. Class = E
*Mar 1 00:00:31.735: record size of vht: 2904 read_ptr: 4AB9E6E

*Mar 1 00:00:31.875: SCHED: Ethernet Bridge Process: install watched boolean System Initialized(4AA20AC), os:1 ah:0
*Mar 1 00:00:33.919: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:34.399: Starting Ethernet promiscuous mode
*Mar 1 00:00:34.419: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.423: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface is getting down
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface is getting down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 1 00:00:34.447: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team
*Mar 1 00:00:34.447: %SNMP-5-COLDSTART: SNMP agent on host ap is undergoing a cold start
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: remove watched boolean System Initialized(4AA20AC)
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: install watched queue Soap BVI input queue(4A947B4), os:0 ah:0
*Mar 1 00:00:34.491: No configuration in NVRAM..Auto Install initiated..
*Mar 1 00:00:34.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:35.431: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:39.091: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (0-0)
*Mar 1 00:00:39.091: DPAA Initialization Complete
*Mar 1 00:00:39.091: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:40.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:32.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:01:34.799: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:01:35.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:01:42.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:46.415: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:01:47.415: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:02:40.627: %CDP_PD-4-POWER_OK: 15.4 W power - NON_CISCO-NO_CDP_RECEIVED inline power source

[nealvanrooij]

The 6 outputs are bellow.

However, the "sh license" needed an extra bit after, so I added "summary" as I thought it might give enough data. 
If it doesn't, I'll gladly input another command. 

Thanks for helping me :)

----- WLC sysinfo -----

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.166.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WLC1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 172.20.0.250
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 0 days 7 hrs 5 mins 25 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... CH - Switzerland
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +38 C
External Temperature............................. +41 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 68:9C:E2:BE:0E:40
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

----- WLC show time ----- [Those are Swiss NTP servers]

Time............................................. Thu Sep 3 12:34:59 2020

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 60

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 195.186.4.100 In Sync AUTH DISABLED
2 0 217.147.223.78 In Sync AUTH DISABLED
3 0 84.16.73.33 Not Synched AUTH DISABLED

----- WLC show license summary -----

License Store: Primary License Storage
StoreIndex: 0 Feature: base Version: 1.0
License Type: Permanent
License State: Active, Not in Use
License Count: Non-Counted
License Priority: Medium
License Store: Primary License Storage
StoreIndex: 0 Feature: base-ap-count Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 5 / 5 (Active/In-use)
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 1 Feature: base-ap-count Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 12 weeks 6 days
Evaluation period left: 12 weeks 6 days
License Count: 75 / 0 (Active/In-use)
License Priority: None

----- APshow version -----

Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team

ROM: Bootstrap program is C3700 boot loader
BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

ap uptime is 59 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w7-mx.153-3.JF/ap3g2-k9w7-xx.153-3.JF"
Last reload reason:

...

cisco AIR-SAP3702I-E-K9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FCW1929NSPJ
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 5C:83:8F:0C:EC:3C
Part Number : 73-15243-01
PCB Serial Number : FOC19273CSA
Top Assembly Part Number : 068-100375-02
Top Assembly Serial Number : FCW1929NSPJ
Top Revision Number : A0
Product/Model Number : AIR-CAP3702I-E-K9

Configuration register is 0xF

----- APshow ip interface brief -----

Interface IP-Address OK? Method Status Protocol
BVI1 unassigned YES DHCP up up 
Dot11Radio0 unassigned YES unset administratively down down
Dot11Radio1 unassigned YES unset administratively down down
GigabitEthernet0 172.20.0.251 YES manual up up

----- AP show log -----

Syslog logging: enabled (0 messages dropped, 4 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 58 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 60 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
Trap logging: level informational, 36 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (1048576 bytes):

*Mar 1 00:00:20.187: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:26.343: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:26.459: loading Power Tables from ram:/Q2.bin. Class = E
*Mar 1 00:00:26.459: record size of 3ss: 1168 read_ptr: 4AB9E6E

*Mar 1 00:00:31.659: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:31.703: loading Power Tables from ram:/Q5.bin. Class = E
*Mar 1 00:00:31.735: record size of vht: 2904 read_ptr: 4AB9E6E

*Mar 1 00:00:31.875: SCHED: Ethernet Bridge Process: install watched boolean System Initialized(4AA20AC), os:1 ah:0
*Mar 1 00:00:33.919: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:34.399: Starting Ethernet promiscuous mode
*Mar 1 00:00:34.419: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.423: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface is getting down
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface is getting down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 1 00:00:34.447: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team
*Mar 1 00:00:34.447: %SNMP-5-COLDSTART: SNMP agent on host ap is undergoing a cold start
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: remove watched boolean System Initialized(4AA20AC)
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: install watched queue Soap BVI input queue(4A947B4), os:0 ah:0
*Mar 1 00:00:34.491: No configuration in NVRAM..Auto Install initiated..
*Mar 1 00:00:34.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:35.431: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:39.091: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (0-0)
*Mar 1 00:00:39.091: DPAA Initialization Complete
*Mar 1 00:00:39.091: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:40.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:32.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:01:34.799: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:01:35.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:01:42.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:46.415: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:01:47.415: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:02:40.627: %CDP_PD-4-POWER_OK: 15.4 W power - NON_CISCO-NO_CDP_RECEIVED inline power source

[nealvanrooij]

The 6 outputs are bellow.

However, the "sh license" needed an extra bit after, so I added "summary" as I thought it might give enough data. 
If it doesn't, I'll gladly input another command. 

Thanks for helping me :)

----- WLC sysinfo -----

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.166.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WLC1
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 172.20.0.250
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 0 days 7 hrs 5 mins 25 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... CH - Switzerland
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +38 C
External Temperature............................. +41 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 68:9C:E2:BE:0E:40
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

----- WLC show time ----- [Those are Swiss NTP servers]

Time............................................. Thu Sep 3 12:34:59 2020

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 60

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 195.186.4.100 In Sync AUTH DISABLED
2 0 217.147.223.78 In Sync AUTH DISABLED
3 0 84.16.73.33 Not Synched AUTH DISABLED

----- WLC show license summary -----

License Store: Primary License Storage
StoreIndex: 0 Feature: base Version: 1.0
License Type: Permanent
License State: Active, Not in Use
License Count: Non-Counted
License Priority: Medium
License Store: Primary License Storage
StoreIndex: 0 Feature: base-ap-count Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 5 / 5 (Active/In-use)
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 1 Feature: base-ap-count Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 12 weeks 6 days
Evaluation period left: 12 weeks 6 days
License Count: 75 / 0 (Active/In-use)
License Priority: None

----- APshow version -----

Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team

ROM: Bootstrap program is C3700 boot loader
BOOTLDR: C3700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB, RELEASE SOFTWARE (fc1)

ap uptime is 59 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w7-mx.153-3.JF/ap3g2-k9w7-xx.153-3.JF"
Last reload reason:

...

cisco AIR-SAP3702I-E-K9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FCW1929NSPJ
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 5C:83:8F:0C:EC:3C
Part Number : 73-15243-01
PCB Serial Number : FOC19273CSA
Top Assembly Part Number : 068-100375-02
Top Assembly Serial Number : FCW1929NSPJ
Top Revision Number : A0
Product/Model Number : AIR-CAP3702I-E-K9

Configuration register is 0xF

----- APshow ip interface brief -----

Interface IP-Address OK? Method Status Protocol
BVI1 unassigned YES DHCP up up 
Dot11Radio0 unassigned YES unset administratively down down
Dot11Radio1 unassigned YES unset administratively down down
GigabitEthernet0 172.20.0.251 YES manual up up

----- AP show log -----

Syslog logging: enabled (0 messages dropped, 4 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 58 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 60 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
Trap logging: level informational, 36 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (1048576 bytes):

*Mar 1 00:00:20.187: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:26.343: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:26.459: loading Power Tables from ram:/Q2.bin. Class = E
*Mar 1 00:00:26.459: record size of 3ss: 1168 read_ptr: 4AB9E6E

*Mar 1 00:00:31.659: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:31.703: loading Power Tables from ram:/Q5.bin. Class = E
*Mar 1 00:00:31.735: record size of vht: 2904 read_ptr: 4AB9E6E

*Mar 1 00:00:31.875: SCHED: Ethernet Bridge Process: install watched boolean System Initialized(4AA20AC), os:1 ah:0
*Mar 1 00:00:33.919: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:34.399: Starting Ethernet promiscuous mode
*Mar 1 00:00:34.419: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.423: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface is getting down
*Mar 1 00:00:34.427: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface is getting down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 1 00:00:34.439: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar 1 00:00:34.447: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.3(3)JF, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Tue 25-Jul-17 02:10 by prod_rel_team
*Mar 1 00:00:34.447: %SNMP-5-COLDSTART: SNMP agent on host ap is undergoing a cold start
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:00:34.491: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: remove watched boolean System Initialized(4AA20AC)
*Mar 1 00:00:34.491: SCHED: Ethernet Bridge Process: install watched queue Soap BVI input queue(4A947B4), os:0 ah:0
*Mar 1 00:00:34.491: No configuration in NVRAM..Auto Install initiated..
*Mar 1 00:00:34.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:35.431: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:35.439: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:39.091: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (0-0)
*Mar 1 00:00:39.091: DPAA Initialization Complete
*Mar 1 00:00:39.091: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:40.091: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:32.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:01:34.799: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:01:35.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:01:42.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:46.415: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:01:47.415: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface reset
*Mar 1 00:02:40.627: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface reset
*Mar 1 00:02:40.627: %CDP_PD-4-POWER_OK: 15.4 W power - NON_CISCO-NO_CDP_RECEIVED inline power source

[Scott Fella · Accepted solution]

Your ap has an autonomous image (flash:/ap3g2-k9w7-mx.153-3.JF). You need a lightweight image in order to have the ap join the controller. You will need to have a support contract in order to download the lightweight image and the you will need to convert the ap. Search on the internet, “autonomous to lightweight conversion”. You will find a lot of information on how to do that.