Mobility Express Issues

[gp1200x]

I had 8.3.111 showing on one the 3802Is in a subnet.  Updated using the zipped files from the 8-3-112.zip file. I rebooted everything and on the software management page it still shows 8.3.111?   Not sure what is wrong. Is there another piece to update the Mobility Express code in addition to the AP code level. I tried this multiple times so I know i used the correct file and rebooted things multiple times to make sure everything was getting reset. No errors during the upgrades and they worked according to the screens yet the ME software still shows 8.3.111 and not 8.3.112???   Anyone else seen this?

[William Kuczmera]

Have you taken a look at the mobility express deployment guide ? 

It will walk you through the upgrade process step by step. 

http://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_Cisco_Mobility_Express_Deployment_Guide/b_Cisco_Mobility_Express_Deployment_Guide_chapter_01101.html

Updating Cisco Mobility Express Software

Cisco Mobility Express controller software update can be performed using the controller's web interface. Software update ensures that both the controller software and all the Access Points associated are updated. The Access Points that have older software are automatically upgraded to the Mobility Express software on joining the master AP. An AP joining the controller compares its software version with the master AP version and in case of mismatch, the new AP requests for a software upgrade. The master AP facilitates the transfer of the new software from the TFTP server to the new AP.

Software download on the Access Points is automatically sequenced to ensure that not more than 5 APs are downloading the software simultaneously and the queue refreshes till all the APs requiring upgrade have downloaded the new image.

Release 8.3.100.0 supports the following transfer modes for Software Update:

1. Cisco.com - Cisco.com transfer mode is introduced in 8.3.100.0. In this software update method, the software image can be directly streamed from cisco.com to the individual Access Points. Internet access required for this transfer mode and EULA and SMARTNet contract requirements have to be met for this transfer mode.
2. HTTP - HTTP transfer mode is supported if the Mobility Express Network has the same model of Access Points. Use HTTP as the transfer mode for Software Update using the AP file from a local machine.

   Note	If there is a mix of Access Points in the Mobility Express network, Software Update via cisco.com or TFTP must be used.

3. TFTP - TFTP transfer mode can be used to perform Software Update on a Mobility Express Network. Master AP facilitates transfer of image from the TFTP server to the Subordinate APs. The AP images are stored and served from the TFTP server upon request.

   Note

   There is no service interruption during pre-image download. After pre-image download is complete on all APs, a Manual or scheduled reboot of Mobility Express network can be triggered. After the pre-image download is initiated, no new AP that has a different version than the running controller will be able to join until it is fully upgraded and is running the new image.

• Software Update via cisco.com
• Software Update via HTTP
• Software Update via TFTP
• Upgrading Cisco Mobility Express network via TFTP from the CLI

William Kuczmera