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New APs AIR-LAP1142N-N-K9 not able to register in WLC, need assistance

kalpeshnmodi
Beginner
Beginner

Hi all,

Need suggestions and guidance.

I want to install new APs with Australian standards as per model number:

AIR-LAP1142N-N-K9

We are using below process to register any new IP, but this time it does not allow and its not visible in WLC WLANs tab.

1. We go to gui WLC and open security --> AP policies, and add a new MAC address.

2. In the switch the APs are already visible in cdp neighbor and getting the IP addresses from DHCP scope.

3. We go to WLANs tab and add the APs in to the required group. But this time the APs are not visible.

4. Out of 15 Aps of same model, 2 are registered properly.

Pl. guide what could be the reason for this.

We have 100APs license and in Security policies we have added more than 100 mac. Is this the reason which cause the problem to register any new APs.

pl. find logs below:

A. From Switch CDP neighbor details:

--------------------------------------------------------

Device ID: APe02f.6d5b.e2f3

Entry address(es):

  IP address: 10.3.173.163

Platform: cisco AIR-LAP1142N-N-K9   ,  Capabilities: Router Trans-Bridge

Interface: GigabitEthernet3/6,  Port ID (outgoing port): GigabitEthernet0.1

Holdtime : 131 sec

Version :

Cisco IOS Software, C1140 Software (C1140-RCVK9W8-M), Version 15.2(2)JA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Thu 23-Aug-12 04:49 by prod_rel_team

advertisement version: 2

Duplex: full

Power drawn: 14.500 Watts

Power request id: 9551, Power management id: 3

Power request levels are:14500 0 0 0 0

Management address(es):

B. Wireless Controller details as below:

==============================

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 6.0.196.0

Bootloader Version............................... 1.0.1

Field Recovery Image Version..................... 6.0.182.0

Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27

Build Type....................................... DATA + WPS

System Name...................................... (Hidden for reason)

System Location.................................. TS AU  Primary Data Centre

System Contact................................... Sam Tse

System ObjectID.................................. 1.3.6.1.4.1.9.1.1069

IP Address....................................... (Hidden for reason)

Last Reset....................................... Software reset

System Up Time................................... 593 days 16 hrs 35 mins 38 secs

System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra

Current Boot License Level....................... base

Current Boot License Type........................ Permanent

Next Boot License Level.......................... base

Next Boot License Type........................... Permanent

--More-- or (q)uit

Configured Country............................... AU  - Australia

Operating Environment............................ Commercial (0 to 40 C)

Internal Temp Alarm Limits....................... 0 to 65 C

Internal Temperature............................. +37 C

External Temperature............................. +18 C

Fan Status....................................... OK

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 2

3rd Party Access Point Support................... Disabled

Number of Active Clients......................... 34

Burned-in MAC Address............................ 88:43:E1:63:57:C0

Power Supply 1................................... Present, OK

Power Supply 2................................... Present, OK

Maximum number of APs supported.................. 100

Pl. suggest for solution and troubleshooting steps. We want to resolve it as soon as possible as its new project and is critical.

Kalpesh Modi

1 Accepted Solution

Accepted Solutions

Scott Fella
Hall of Fame Guru Hall of Fame Guru
Hall of Fame Guru

Here is my 2 cents... Adding the MAC address for each ap is crazy. It's only really required for mesh. If you don't have authorize ap from Mac filter or auth list (something like that) adding the MAC address is useless.

Here is a link to how you get an ap to join a WLC. I usually prime/stage the AP's on the same subnet as the WLC. Once the ap joins, I canoe the ap to any subnet.

https://supportforums.cisco.com/docs/DOC-5711

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

View solution in original post

12 Replies 12

kcnajaf
Rising star
Rising star

Hi Kalpes,

Verify if you are able to ping the AP from its gateway.

If so console to the AP and issue below command on command prompt.

capwap ap controller ip address 

where IP-address is the managment ip address on the WLC. This command let your wireless AP know which ip address the controller is availble for it to register.

Also verify the configuration

show capwap ip config

Regards

Najaf