No connection to the AP despite the green LED

[LucaAPnew]

Hello, I have set up a Cisco AIR AP2802E with Mobility Express. It also gets an IP and the LED is constantly green. However, I cannot access the website. I keep getting the message in the browser that the connection failed. Does anyone know why this is happening?

Thanks in advance
Luca

[Flavio Miranda]

@LucaAPnew 

You can connect to the wi-fi network? You can IP address? DNS server? 

But you can not surf on the internet? 

 Can you share 

ipconfig /all

From you Laptop?

[LucaAPnew]

@Flavio Miranda 

I can't connect to the WiFi. I had already changed the name and password. However, the SSID MobilityExpress is now displayed. The standard password: password doesn't work either. So I can't get into the WiFi either.

[Flavio Miranda]

Got It.

Password is  password

Follow this guide, make sure you did everything

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/83/user_guide/b_ME_User_Guide_83/b_ME_User_Guide_83_chapter_01000.html 

[MHM Cisco World]

I think you need first time use wired to access gui of ME then allow mgmt via wireless after that you can access via wireless 

MHM

[LucaAPnew]

All right. I'll give it a try. Thanks in advance for your help.

[Rich R]

What version of software are you using?
Hint: it should be 8.10.196.0 as per the TAC recommended link below.