08-07-2013 07:05 AM - edited 07-04-2021 12:36 AM
Hi
I am trying to backup my WLC (8500, with a HA, running AireOS 7.3.101.0) config to Cisco Prime Infrastrcture (1.3.0.20)
It fails and I cet this error i Prime:
No device package found for the specified device.
Any idea?
-Tommy-
10-10-2013 01:09 PM
i'm having the same issue. did you get it resolved?
thanks
steve
10-28-2013 07:54 AM
I also have this problem.
10-28-2013 09:54 AM
Hi guys,
Please take a look at wireless software compatability matrix
PI 1.3 is supported on AireOS 7.4.
11-07-2013 07:10 AM
Hi
My WLC now runs 7.4.110 and PI is 1.3.20 and the problem stil exist :-(
11-07-2013 07:13 AM
Tommy Nilsen wrote:
Hi
My WLC now runs 7.4.110 and PI is 1.3.20 and the problem stil exist :-(
I am also running the same. I still have the problem.
11-15-2013 03:58 AM
Please follow the same , for proper device definetions of your WLC in your PI .
Device Package updates and software updates for major Prime Infrastructure product releases are integrated into update bundles. These bundles are available for download directly from Cisco.
To install update bundles for Prime Infrastructure:
Step 1 Depending on your connectivity, do one of the following:
•If Prime Infrastructure has external connectivity:
–Choose Administration > Software Update.
–Click Check for Updates.
–Enter your Cisco.com login credentials.
•If Prime Infrastructure does not have external connectivity:
–Go to Cisco.com/go/primeinfrastructure.
–Under Support, select Download Software.
–Choose Cisco Prime Infrastructure, then select the correct version of Prime Infrastructure.
–From the page that appears, download the latest update file (with the extension .ubf).
Note Be sure to download the software updates that match your Prime Infrastructure version. For example, software updates for Release 1.1 can be installed only on Prime Infrastructure 1.1.
–Choose Administration > Software Update.
–Click Upload Update File and browse to locate the update bundles you downloaded.
The Software Updates table appears.
Step 2 To install the software updates:
a. Choose the software updates you want to install, and click Install.
Note When you choose an update, all the uninstalled updates published prior to the update you have chosen are also auto-selected. In Prime Infrastructure, it is mandatory to install software updates incrementally, because older updates are sometimes prerequisites to more recent updates. This behavior also occurs in uninstallation.
The installed software updates appear at the bottom of the table, with a check mark at the Installed column.
b. If the Pending Restart value is yes, restart Prime Infrastructure to complete the update.
c. To uninstall any software updates, select the updates and click Uninstall.
11-15-2013 05:04 AM
i've already installed the most up to date patch in Prime 1.3 but still doesn't help. Although by setting up a FTP server under Admin->background tasks->Scroll down to other Background Tasks->Controller Config Backup seems to work. which is my alternative to backing up the WLC config. BUT i havent tested a retore yet either to make sure its a completed backup of the WLC config.
Cisco Prime Network Control System
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Version : 1.3.0.20
Patch: Cisco Prime Network Control System Version: Update.4.16
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WLC ver:7.4.110
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