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05-16-2019 09:07 AM - edited 07-05-2021 10:24 AM
I trying to get my new 3504 to authenticate to my window 2012 r2 Network Policy server on v1. The management interface on the WLC 3504 is on a trunk port. The management V ID is 30. From the controller v30 I can ping the 2012 r2 where Network Policy server is located on v1 and from the Network Policy server I can ping the controller. I can login to the web interface no issues. I set the service-port to Dynamic Host Configuration Protocol and it received an IP from the Dynamic Host Configuration Protocol server. When I complete the command test AAA show radius, I get "10.100.0.33 1 No response received from server". My old 2106 controller authenticates no issues. Any help appreciated!
(Cisco Controller) >test AAA show radius
Radius Test Request
WLan id........................................ 1
AP Group Name................................... default-group
Server Index................................... 1
Radius Test Response
Radius Server Retry Status
------------- ----- ------
10.100.0.33 1 No response received from server
Solved! Go to Solution.
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05-21-2019 01:18 PM
I created a ticket with cisco and problem resolved. "Service port must be on a different supernet from the service-port interface". Thanks for all the help!

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09-11-2019 06:45 AM - edited 09-11-2019 07:12 AM
I have the same problem. But I don't understand what you mean with "Service port must be on a different supernet from the service-port interface".
Care to elaborate?
Edit: My problem was that I needed to reboot de NPS server. Now he responds.
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01-10-2021 08:36 PM
Even I changed Service port subnet which is different from management subnet, Error is still happening.

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