01-15-2023 11:03 AM
hello experts.
Im need your help.
we have three AP2802i in mobility-express mode,
2 ssid configured on AP:
But not see 5GHz. what is happining
Solved! Go to Solution.
01-18-2023 11:32 PM
Thank you very much for your help and finding solutions to problems, my problem, but oddly enough, the problem lay in: region code
01-15-2023 11:13 AM
check any change you have disabled broadcast.
01-15-2023 11:54 AM
Hm, Im don't seen in webinterface, params Radio 2, only Radio 1
01-15-2023 12:37 PM
Just to clarify - you created 2 SSID, you were not seeing 2nd SSID
or you are not able to get connected to 5GHz
what is the firmware using ?
check step by step:
01-17-2023 02:11 AM
yes, im created 2 SSID ( 1st - WiFi1: 2.4GHz only and 2nd - WiFi2: 5GHz only), but we not seeing 2nd SSID (WiFi2) =(
01-17-2023 06:52 AM
>...yes, im created 2 SSID ( 1st - WiFi1: 2.4GHz only and 2nd - WiFi2: 5GHz only), but we not seeing 2nd SSID (WiFi2) =(
Have a checkup of the mobility controller configuration , collect output of show run-config (with no prompts) and have that analyzed with : https://cway.cisco.com/wireless-config-analyzer
M.
01-17-2023 02:23 AM
my version ME: AIR-AP2800-K9-ME-8-10-151-0
01-17-2023 06:52 AM
i have replied on other post below information :
show sysinfo
show wlan summary
check - config rf-profile create
01-18-2023 11:32 PM
Thank you very much for your help and finding solutions to problems, my problem, but oddly enough, the problem lay in: region code
12-27-2023 01:12 AM
hi, i may have same problem on my 1830 mobility express.
can you explain in details what fixed your problem? did you change Controller country?
thanks in advance
12-27-2023 09:08 AM
yes change the region to fix the issue.,
12-27-2023 09:48 PM
In my case, i have AIR-AP1832I-E-K9 access points, controller country Israel is selected. so i need to change to european country right? for example Germany.
thanks for your response
12-28-2023 02:18 AM
@saba53 you are right, wireless country code must much hardware code, and in your case, this AP is for ETSI domain, so you need to setup a country under ETSI domain, so any European country would be fine.
02-06-2024 05:47 AM
Hi. I also have that problem. I have AIR-AP2802I-E-K9 as Mobility Express. Version is 8.10.185.0. First I couldn't even see the 5Ghz option (Radio 2), but I changed the country to Germany and Radio 2 appeared. Though, the problem isn't solved. I still can't connect to the 5Ghz network. I tried to broadcast only 5Ghz WLAN but it didn't appear. What else could I try to fix this issue?
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