oeap 600 can't connect to corporate SSIDs

[hkupper]

Hi all,

I have setup an oeap 600 and it joins the primary controller 5508. The corporate SSIDs are showed in the wlan client but the client cannot connect to the SSID.

The event_log from the oeap shows:

*Dec 15 16:14:30.807:

ADD_MOBILE from WLC,wmeEnabled=1,encrptPolicy=1

*Dec 15 16:14:30.807: ADD_MOBILE: client "client MAC", slot=0,vapid=1

*Dec 15 16:14:30.808: received assoc-rsp for wireless client, status=0000

*Dec 15 16:14:35.761: received de-auth for client "client MAC"

*Dec 15 16:14:55.958: DELETE_MOBILE: client "client MAC"

*Dec 15 16:14:56.883: DisAssoc-Req/DeAUTH from "client MAC"

forwarded to WLC, wired: no

*Dec 15 16:14:56.884: WTP Event: Delete Mobile sent to wlc

"client MAC"

The client shows "WPA authentication failed" but I haven't changed any settings for WPA.

Has anyone an idea?

Best regards,

Hubert

[blakekrone]

What is the corporate SSID setup for in terms of security? You'll be better served running your debugs on the WLC as well by doing a "debug client xxxx.xxxx.xxxx"

[George Stefanick · Accepted solution]

Oh, OE has "special" security settings.See below from the deployment guide:

http://www.cisco.com/en/US/products/ps11579/products_tech_note09186a0080b7f10e.shtml

Note the special security settings. If your corp SSID isnt configured to match what OE supprts, no go.

[hkupper]

Thanks,

I added a new corporate SSID for home office with the security settings for the OEAP and now it works.

Best regards,

Hubert

[Vinay Sharma]

Great pointer George and thanks for sharing this useful information 5+ .

Vinay Sharma

Community Manager

[Vinay Sharma]

Hello,

For More information on OEAP-600, please watch the "Community Tech-Talk Series" Cisco Office Extend Access Point OEAP-600

https://supportforums.cisco.com/community/netpro/wireless-mobility/begin-wireless/blog/2012/02/24/cisco-office-extend-access-point-oeap-600

Thanks,

Vinay Sharma

Community Manager - Wireless