Hi,
I have a strange behaviour after merging AIR-AP2802I-E-K9 access points from physical 2500 WLC to Cisco vWLC v8.10.171.0.
Immediately after the merging, only Windows operated laptops could join the network by using their enterprise WPA2 credentials. MacBook users connect well at the start, but after entering their credentials and trusting the certificate, they disconnect from the Wi-Fi and the status shows "Authorizing". We still have access points associated with the physical 2500 WLC at other buildings but the Mac users didn't report any problems with this. Also, some Mac users reported that the certification got accepted in the first connection try, but, after a while, both the credentials and certification trust pop up every 1 minute when they try to join the network. Another strange behaviour this time on the vWLC: users are assigned with IPv6 randomly for both Windows and Mac users and even for their mobile devices. And I made sure that no IPv6 settings were enabled on the WLAN or the Global Settings.
iPhones and iPads are associated normally and remain associated without any problems.
Is there are any sittings, I need to check or change in the vWLC beyond the encryption or the 802.1x regarding authorization for MacBook or Apple devices.
I tried all the traditional workarounds to solve this problem. After searching all around, I found that this might be a bug in this vWLC version and the only 2 suggestions are to either using MDM to manage the iOS devices and push the certificates or using Wildcard Certificates. But I am hoping that someone had this issue before and found its cause without using these suggestions.
The following errors were found in the syslog server while this was happening:
*apfReceiveTask: %LOG-4-Q_IND: apf_80211k.c:825 Could not process 802.11 Action. Received RM 11K Action frame through incorrect AP from mobile station. Mobile:AE:66:7E:E5:9A:81.
*aaaQueueReader: %AAA-4-RADSERVER_NOT_FOUND: radius_db.c:3783 Could not find appropriate RADIUS server for WLAN 0 - no mgmt servers configured
vWLC WLAN SSID settings:
- Layer 2 Security WPA2+WPA3
- Layer 3 Security None
- Authentication Servers use Port 1812
- Encryption is CCMP128(AES)
- Authentication Key Management 802.1X-SHA1
Thank you in advanced.
