PC can't find production wireless

[TrickTrick]

Hi,

I'm not a wireless expert but did some configurations before, this is the first time where I can't see the WLAN created in the list of the existing wifi's, but my phone (Android) Can

When I created the WLAn in the first time i was able to see it in the computer, and somehow now I can't,

Tried to check the radios and noticed that the "Oper Status" of 802.11a/n/ac is DOWN, while 802.11b/g/n is UP, I'm just wondering why now it's down and I was able to see it before  in my PC (??)

the Regulatory Domain is MA ( Morocco) 

both radios are enabled, how can my computer use the 2.4 instead of 5ghz to fix the issue ?

Thanks 

[Scott Fella]

Please add more information to help troubleshoot. What equipment do you have, what code, how many AP’s and what other models, etc.

[patoberli]

Adding to Scotts answer, this could also be caused by low power supplied to the AP.