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Prime Infra associated / authenticated count

VulcanWSZ
Level 1
Level 1

Hi,

I've question about Prime Infra report - Associated and authenticated count

Because my customer has PI and CMX running.
When they generated report, they have notice Visit hourly trend are different with PI assoc/authen hourly count even in the same day

example, in period 10:00 - 10:59
CMX has 500 visits (< I known it counted from unique MAC and not repeat count same MAC in same day)
PI has 1500 associated count
[3 times different]

I've assumed it counts by association events although those MAC are the same (repeat count)
But I can't find any references to confirm my assumption.

If anyone have reference doc pls provide, thank you.

1 Reply 1

Haydn Andrews
VIP Alumni
VIP Alumni

CMX sometimes doesnt count randomised mac addresses.

Also check Prime not counting assocaitions per AP

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