Problem NCS 1.4 AVC problem - no data available

[roberto pargalia]

Hello,
I have problems with the configuration of the AVC with NCS.
I've enabled the functionality AVC on WLC software version 7.5 HA with no problems.
I visualize correctly the statistics.
I enabled netflow exporter to the Cisco NCS.
The NCS does not display any data.
NCS Version 1.4
NCS license assurance
I followed this manual

http://www.cisco.com/en/US/docs/wireless/controller/technotes/7.5/AVC_dg7point5.pdf

Have you any suggestions?
Many thanks

rpargal

[David Ritter]

Humm,  Prime 2.0 requires seperate licensing for support of Netflow/AVC.  I don't know about NCS..

[Rasika Nayanajith]

Here is a CiscoLive presentation on this topic, you will find some valuable infromation from it.

BRKNMS-1040: Managing AVC with Cisco Prime Infrastructure 2.0

HTH

Rasika

**** Pls rate all useful responses ****

[roberto pargalia]

Thanks Rasika,

the link it's very interesting.

I opened a Cisco TAC for investigate.

Likely problem is a corrupt  file Xml in the software cisco prime ncs, caused of  procedure  upgrade release from 1.2 to 1.4

I await  news from cisco TAC.

Many thanks.

rpargal

[Sahil Mengi]

Roberto,

Yes, a tac case is the way to go on this. Infact am investigating this issue as well.

If you can just attch the screenshots from Administration>Data Sources >Device data sources

Detail dashboards >>Application

Also, change looging to Trace, Admin>Logging>Message: Trace>Save

Pull the logs after 15 minutes.

We are interested in,

ifm_da, da_daemon.0 and sam_daemon.0

Thanks,

Sahil

[roberto pargalia]

Sahil,

Cisco TAC has resolved the issue.

Certificate problem tomcat.

evidence log problem:

86150: loopback: Dec 23 2013 06:44:00.517 +0100: %IFM-3-WITH_ERROR: %[ch=com.cisco.ifm.sam][mid=202]: Thread Id : [260] : SAM_COLLECTION_ERROR: [RESTDynamicInvocationProxy:Exception:javax.ws.rs.WebApplicationException: org.apache.cxf.interceptor.Fault: Could not send Message

To clean this up, you will need to delete tomcat cert. So the sequence of commands you need to run on admin shell is this.

# ncs stop

# ncs key deletecacert tomcat

# ncs start

Now work fine.

Thanks to all.

rpargal

[Rasika Nayanajith]

Thanks for update this with resolution..+5

Rasika

[Sahil Mengi]

Great.. i think i know who worked your case, didnt know that was yours though..

Happy that we have a resolution now.

Cheers..