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Problem with sending and receiving emails on wireless

diancious
Level 1
Level 1

Hi,

 

I deployed wireless for one of my clients. All services and the internet are working fine.

Only problem is that while sending and receiving emails using Microsoft Outlook, there is a huge delay.

Even mails as small as 10-15 KB takes a lot of time to be sent out of the outbox.

During this time, I checked other services like internet, streamed a few youtube videos, etc but they were working perfectly fine.

There is no issue with Outlook because it is working fine in the wired network.


Thanks in advance.

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame
Only problem is that while sending and receiving emails using Microsoft Outlook, there is a huge delay.

Even mails as small as 10-15 KB takes a lot of time to be sent out of the outbox.

This doesn't sound like a wireless issue.  More like a configuration on the mail server. 

 

What happens when you send/receive email using Outlook Web Access (OWA)?

Can you configure your Outlook to send/receive GMail/Yahoo account?

Hi,

I tested the same by connecting to the wireless network of a different office location. I tried sending emails from there but there was no delay.

The mails were going and being received smoothly.

The backend mail server is the same.

That is the reason i was suspecting an issue with the wireless.

Can you please help.

What happens when you send/receive email using Outlook Web Access (OWA)?

Can you configure your Outlook to send/receive GMail/Yahoo account?

gohussai
Level 4
Level 4

Actually if every thing is smooth other then outlook send/receive then possible only 2 options left.

 

Check the outlook with Gmail settting if it works perfect with Gmail then there is Mail server setting issue which you are using at the moment.

 

Note: Also clean your outlook temp files.

 

Let me know if it helps.

sobhardw
Cisco Employee
Cisco Employee

For any sort of outlook issues.Please check the below link :

https://support.microsoft.com/en-us/kb/936211/

Please let me know If the solution is useful.

sobhardw
Cisco Employee
Cisco Employee

For any sort of Outlook issues.

Please check the below link :

https://support.microsoft.com/en-us/kb/936211/

Please let me know If the solution is useful.

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