Radio (A) is showing not supported

[Rajinder Parshad]

Hi , 

I am facing an issue with 1852i Access points.

b/g radio is working fine, whereas 'a' radio is not working. 

WLC Model 25054 and software code is 8.2(X)

AP Model : 1852I-I-K9

Cisco Switch Model : 2960X 370W

Currently, I am in UAE, but the AP model is Israel as mentioned in the AP model.

All access points (8) are registered and b/g radio is working fine, but 5GHz not working.

From AP

sh ip int br
Interface IP-Address Method Status Protocol
wired0 x.x.x.x DHCP up up
wired1 unassigned unset down up
wifi0 unassigned unset up up
wifi1 unassigned unset administatively down down

I have also attached one  file which may help you on this.

[George Stefanick]

Is your 5 GHz network enabled ?

See below 

[Rajinder Parshad]

Yes it is enabled

[Leo Laohoo]

See the right hand side it says "Not Supported"?  This means there is a Regulatory Domain mismatch.  

Post the complete output to the WLC command of "sh sysinfo". 

[George Stefanick]

Good find Leo.. 

[Leo Laohoo]

Thanks, George.  :)

[Rajinder Parshad]

Hi..

I know that it is not supported, what has to be done for Israel if I am in UAE ? 

[Leo Laohoo]

I know that it is not supported, what has to be done for Israel if I am in UAE 

Two options: 

1.  Buy a WLC for the AP in Israel; and 

2.  Convert the AP to autonomous

[Rajinder Parshad]

Hi Leo

Is there any patch or something available ? 

If I select the country Israel and time zone too in WLC..will it work? 

AP Need to be lwapp not standalone..

[Leo Laohoo]

Is there any patch or something available ? 

Nope.  Not unless the AP is a model which supports "Universal Domain". 

If I select the country Israel and time zone too in WLC..will it work? 

If the WLC in UAE is to support only the AP in Israel, then configure the WLC for Israel.  If the WLC supports both UAE and Israel, I don't want provide a response that will contravene the laws.