ā02-06-2014 04:14 AM - edited ā07-05-2021 12:06 AM
Hi,
Some of our AP's oper status are getting down. Their admin status are enabled but why they are getting down? Even I reboot the AP they are still down.
Our software version is : 7.5.102.0
Controller 5508
Thanks.
ā02-06-2014 05:25 AM
What radio is it and do all the access points on the controller show the same ?
Sent from Cisco Technical Support iPad App
ā02-06-2014 05:25 AM
What type of ap ?
Sent from Cisco Technical Support iPad App
ā02-06-2014 05:38 AM
Hi,
Check these:
1. Choose Wireless > 802.11a/n or 802.11b/g/n > Network
Select the 802.11a (or 802.11b/g) Network Status check box to enable the 802.11a or 802.11b/g band.
2. Wireless > Access Points > All APs then click on specific AP and make sure admin status is enable.
if you are using Power INjector then
Go to Wireless > Access Points > All APās > Click on specific AP then go to Advanced and check the Power Injector state.
If still fails to come up then paste the output of these commands:
1. WLC: sh sysinfo; and
2. AP: sh version
Regards
ā02-10-2014 09:45 AM
What kind of wireless NIC are you using?
How was it set up?
Ordinarily, eth interfaces are typically wired, not wireless.
Aside from those anomolies,
Research your NIC
Consider alternate drivers
Reboot the AP now and maybe regularly
Consider replacing the AP
ā02-10-2014 10:02 AM
many reasons causes the radio down , can you provide logs ? both radios go down ? or one of them ?
ā02-10-2014 02:04 PM
Some of our AP's oper status are getting down. Their admin status are enabled but why they are getting down? Even I reboot the AP they are still down.
Hmmmmm ... All the radios or just one radio?
I'd be checking the Regulatory Domain of the APs and make sure they match with the Country settings of the WLC.
ā02-11-2014 11:27 AM
yeah why not
Sent from Cisco Technical Support Android App
ā02-12-2014 03:03 AM
Only two AP and only the 5Ghz is down. Reg domain is correct and same with the others.
ā02-12-2014 03:04 AM
Can you please post the output to the following commands:
1. WLC: sh sysinfo;
2. AP: sh version
ā02-12-2014 03:28 AM
provide more info.... as me and leo asked in our respective posts.
sh version -- From AP
sh sysinfo - From WLC
may be u have multicountry configured on WLC ?
Regards
ā02-12-2014 04:58 AM
I just had an issue with that with v7.4.110.0 and some 2602's. 1142's were fine. Seemed like when I bounced the WLC or mad a change to RRM some of the AP's would disassociate and come back to the WLC. What I noticed is a few would have their radios down and I have to manually disable and enable to get then working again. I upgraded to v7.4.121.0 and seemed to be a bit more stable but only had an issue with one out if 325.
v7.5 is a deferred code so you might want to upgrade to v7.6 or downgrade to v7.4.121.0.
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide