SSID stopped broadcasting

[Mash.zafar.1]

Hi All,

Can any one guide me what  i am doing wrong here. I am trying to enable web auth on my one SSID and followed all the steps carefully to enable it correctly. But as i enable the option of web auth in layer 3 option in WLC i noticed that AP stopped to broadcast my that SSID on which i enabled Web auth. Please guide me further to make it right.

Regards,

Mash.Zafar

[Mash.zafar.1]

Hi MHM,

Language in not in english but you can go through the steps he follows in the whole video.

https://www.youtube.com/watch?v=I5oVMC_3LUY

https://www.youtube.com/watch?v=Ipjbn3gPGWs

Regards,

Mash.Zafar

[Rich R]

Make sure your IOS is up to date as per TAC recommended below.  Currently that is 17.9.4 + SMUs + APSPs.

Make sure you have been through the documentation:
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/config-guide/web-authentication/b-configuring-web-based-authentication-on-cisco-catalyst-9800-series-controllers/m-what-is-web-based-authentication.html
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/config-guide/b_wl_17_9_cg/m_vewlc_sec_webauth_cg.html

And check the Best Practice guide - link below.

And use the Config Analyzer to check your config - link below.

[prsisco]

Hi Mash.zafar.1,

Were you able to resolve this? We're facing the same issue.

Regards,

Paul.