Swport-4-MAC_CONFLICT
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02-08-2024 03:21 AM
We are facing Swport-4-MAC_CONFLICT:Dynamic mac 001E.49FB.A4FF from Gig1 conflict with SVI ,check Network topology and make sure there is no loop.
WLC 9800 CL 17.9.4 ,AP 2702 (Local mode)
No HA single cloud WLC in ESxi platform server
PFA snap for Reference
Let me know if this is due to loop in network or Bug ,software version is New.
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Wireless LAN Controller
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02-08-2024 04:34 AM
- Have a checkup of the WLC 9800 CL controller configuration with the CLI command show tech wireless and feed the output into :
Wireless Config Analyzer
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

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02-08-2024 05:29 AM
I see multiple interfaces and multiple source addresses in your screenshot
I guess the WLC port configuration does not match the ESXi switch configuration
Virtual Wireless LAN Controller Deployment Guide 8.2 - Cisco
In ESXi, configure the appropriate networking needed to support vWLC. The recommendation is to use a trunk for Dataport, and an optional access port for the Service Port*, such as the example below:
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02-08-2024 05:38 AM
- @pieterh Looks like the document you refer too points to the aireos based vwlc , not the 9800CL , but I align with your options in the sense that I think that the WMI is not correctly configured ,
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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02-08-2024 05:55 AM
Hi @marce1000 marce1000
thank you for mentioning, I'll pay attention to this ,
I agree it's better to refer a document matching the model in the problem
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02-08-2024 11:54 PM
Ensure you use Gi1 for management the box only, Gi2 for production, and Gi3 for HA and allow only the corresponding VLANs.
Take also care of this workaround when setting promiscous:
https://kb.vmware.com/s/article/59235
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02-12-2024 08:05 AM
This is also specifically covered in the Best Practices guide - basically G1 and G2 should be on separate virtual switches. If you make both ports trunks on the same vswitch then you need to make sure both ports cannot see the same VLANs at all.
https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9800-series-wireless-controllers/guide-c07-743627.html#C9800CLconsiderations
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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02-13-2024 11:23 PM
Thank you Everyone for your reply i will check all these options.
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01-13-2025 01:00 AM - edited 01-13-2025 01:09 AM
From VMware ESXi, set the promiscuous mode to "Reject" and then change it back to "Accept." This should resolve the issue.
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01-13-2025 01:29 AM
I very much doubt that would make any difference @jamshidaslami
This is a well known problem when both WLC ports see the same VLANs and therefore see the same MAC addresses on both ports.
They either have to be on separate virtual switches (best practice) or have the VLANs manually configured to ensure there is no overlap.
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
