The operation status on each AP’s shows as down after reloading
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03-16-2025
10:23 PM
- last edited on
03-16-2025
10:57 PM
by
shazubai
Hi, We've 6 AP C9130AXE-C. All 6 APs are registering to the controller cisco Catalyst 9800-L WLC.
Everytime the AP’s reloaded, the admin status is enabled by default on WLC, however, the operation status on each AP’s shows as down. We must manually re-enabled the admin status (by disabled and enabled it) to set the operation status of the Aps is up.
What could be done to automatically set the operation status to up, without re-enabling the admin status on the WLC?
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03-16-2025 10:49 PM
What firmware is the controller on?
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03-17-2025 04:06 PM
Hi Leo, it's running with 17.3.4c
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03-17-2025 04:17 PM
That's an old firmware.
The behaviour of the AP could be related to a bug.
Upgrade to say, 17.12.4, and see if the behaviour is present.
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03-17-2025 12:51 AM
- Checkout the 9800-L WLC configuration using the CLI command show tech wireless and
feed the output from that into Wireless Config Analyzer
Use a recent controller software version , preferably : https://software.cisco.com/download/specialrelease/b5170408cc94b5cb4ffce878e044cf6e
M.
-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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03-25-2025 10:23 AM
@jexsoares It looks like your APs are registering with the Cisco Catalyst 9800-L WLC, but after a reload, their operational status remains down until you manually toggle the admin status. This could be due to a misconfiguration or a software bug.
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03-26-2025 04:17 AM
@vishalbhandari how is that reply supposed to help the original poster?
You've re-stated the problem, not offered any solution, and Leo has already pointed out that it is likely due to a software bug.
They've already pointed out the config is correct and Marce has already advised to check the WLC config with Config Analyzer.
Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390
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03-26-2025 08:05 AM
Then what? I am explaining to Jexsoares. I will not explain anything to you; mind your own work and don't judge anyone.
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03-27-2025 11:08 AM
There are individuals in this community who depend on ChatGPT's responses, presuming they're accurate. I've been checking out this guy's replies, and most of them are nonsensical. . What's most shocking is that people like him are actually being awarded in the community.
