Unable to ping AP2800/Mobility express mode

[AyoubC]

Hello Folks, 

I'm currently planning to perform a pre-deployment survey with AP2800, so I followed those steps 

- AP2802i + AIR-PWRINJ6 available 

- Connect AP to PoE(out) and console from my PC to the AP 

- Convert AP2802i to Mobility express mode, 

- follow the welcome wizard and assign static AP to controller "192.168.1.10/24"

- Connect my PC to PoE(in) and set an IP address 192.168.1.10/24

Once done, I can see the SSID I created through Wizard but unable to ping or HTTPS the AP, 

I went through a lot of posts but nothing fixed my issue,

Can someone support, the survey is about to start tomorrow, 

thank you!

[Sandeep Choudhary]

paste the output of this command:

sh interface detailed management

Info: make sure vlan is untagged on AP/WLC

Regards

Dont forget to arte helpful posts 

[AyoubC]

Hello Sandeep, 

Thank you for your response, 

 **********************************************

(Cisco Controller) >show interface detailed management

Interface Name................................... management
MAC Address...................................... b0:8b:cf:e9:20:20
IP Address....................................... 192.168.1.10
IP Netmask....................................... 255.255.255.0
IP Gateway....................................... 192.168.1.1
IP Address Type.................................. Static
External NAT IP State............................ Disabled
External NAT IP Address.......................... 0.0.0.0
Link Local IPv6 Address.......................... fe80::b28b:cfff:fee9:2020/64
STATE ........................................... NONE
Primary IPv6 Address............................. ::/128
STATE ........................................... NONE
Primary IPv6 Gateway............................. ::
Primary IPv6 Gateway Mac Address................. 00:00:00:00:00:00
STATE ........................................... CREATING
VLAN............................................. untagged
Quarantine-vlan.................................. 0
Physical Port.................................... 1
DHCP Proxy Mode.................................. Global
Primary DHCP Server.............................. Unconfigured
Secondary DHCP Server............................ Unconfigured

--More-- or (q)uit
DHCP Option 82................................... Disabled
DHCP Option 82 bridge mode insertion............. Disabled
IPv4 ACL......................................... Unconfigured
IPv6 ACL......................................... Unconfigured
mDNS Profile Name................................ Unconfigured
AP Manager....................................... Yes
Guest Interface.................................. No
L2 Multicast..................................... Enabled

************************************

(Cisco Controller) >show interface summary

Number of Interfaces.......................... 2

Interface Name Port Vlan Id IP Address Type Ap Mgr Guest
-------------------------------- ---- -------- --------------- ------- ------ -----
management 1 untagged 192.168.1.10 Static Yes No
virtual N/A N/A 192.0.2.1 Static No No

****************************************

[Sandeep Choudhary]

Looks all right .

As you said that AP/WLC has IP:192.168.1.10

Then configure Laptop with some other IP:192.168.1.15, mask: 255.255.255.0

and then try to ping or HTTPS. It must work.

It worked for me (with same setup as you are trying to achieve)

Regards

Dont forget to rate helpful posts

[AyoubC]

this is weird, 

Today I was able to ping the AP and HTTPs to it, 

The only difference is I had the AP and PC connected to a cisco small business switch, 

I hope the issue won't happen again, 

thank you Sandeep for help.

[Sandeep Choudhary]

Glad to help.

Regards

Please mark the question as answered as it may help other and also rate all helpful posts

[MajidIqbal4372]

Hi

Im having the same issue, cannot ping or HTTPS. 

I do not have a Cisco switch and using a power injector for poe and data 

Also have turned off my firewalls on my PC just incase it is blocking

Any ideas?