Users are not able to connect to WAP

[navinder.singh]

Users are not able to connect to 1250 WAP, and getting the below error messages.

Feb 28 20:23:36: %RADIUS-6-SERVERALIVE: Group rad_mac: Radius server 10.138.215.58:1645,1646 is res

ponding again (previously dead).

*Feb 28 20:23:36: %RADIUS-4-RADIUS_ALIVE: RADIUS server 10.138.215.58:1645,1646 has returned.

*Feb 28 20:24:23: %RADIUS-4-RADIUS_DEAD: RADIUS server 10.138.215.58:1645,1646 is not responding.

*Feb 28 20:24:42: %RADIUS-3-ALLDEADSERVER: Group rad_mac: No active radius servers found. Id 15.

*Feb 28 20:25:21: %DOT11-4-MAXRETRIES: Packet to client 001f.3cca.f6d1 reached max retries, removing

the client

*Feb 28 20:27:23: %RADIUS-6-SERVERALIVE: Group rad_mac: Radius server 10.138.215.58:1645,1646 is res

ponding again (previously dead).

*Feb 28 20:27:23: %RADIUS-4-RADIUS_ALIVE: RADIUS server 10.138.215.58:1645,1646 has returned.

*Feb 28 20:45:39: %RADIUS-4-RADIUS_DEAD: RADIUS server 10.138.215.58:1645,1646 is not responding.

*Feb 28 20:45:58: %RADIUS-3-ALLDEADSERVER: Group rad_mac: No active radius servers found. Id 20.

*Feb 28 20:48:25: %DOT11-4-MAXRETRIES: Packet to client 001f.3cca.f6d1 reached max retries, removing

the client

Regards,

Navinder

[thompso7540]

check to see if you have an entry in your radius server for this AP.

you need to add a new aaa host with teh AP name and bvi IP ....add as RADIUS-AIRONET

what radius server is this? 10.138.215.58

cisco acs? ias? or steelbelted?

[SJessulat_2]

Hi Navinder,

do You see any messages in the log on the Radius-Server?

On a Cisco ACS, the "Failed Attempts Log" gives You very detailed information on what went wrong. If it states "Unknown NAS", then the suggestion about the missing aaa host is probably right.

Greets,

Sebastian