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WCS Client Reporting

erakepio_gsy
Level 1
Level 1

Hi All,

hoping this is the right sub-forum for this query!

WCS is missing entries from it's client details report.  on our firewall logs I had an IP I wanted to check for it's MAC address, I could see the log entry in our firewall and the time and date stamp along with the wireless IP Address.

I ran the Client Details report in WCS on the date and specified the times between 12:00 noon and 6:00pm and it failed to find the associated IP address in the log.

I know for certain that the IP was active at that point in time and it should appear in a our client details report, but it's not getting logged.

We are using version 7.0.172.0 of Cisco WCS if that makes any odds

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