06-06-2022 07:44 AM
Hi i have a problem that some of the users connected to wifi but no internet access
when i checked on policy manager state it stuck on DHCP_REQD
the wlc connected to core switch on trunk port where core switch act as dhcp server, the management wlc and access point using vlan 1, and AP connected to switch are using mode access only
the dhcp using /22 and lease time for 1 day
wlc using 8.5.140
here i attached debug client
need your advice
thank you
06-06-2022 03:47 PM
already add dhcp server on wlc interface, because the problem on some users, is it because the driver issue ?
06-06-2022 03:56 PM
Thats can be, most of time is client problem. But, I was check-in
Apparently, you have everyting in place so far.
06-06-2022 08:35 AM - edited 06-06-2022 08:35 AM
- This analysis seems to be confirmed with : https://cway.cisco.com/tools/WirelessDebugAnalyzer/ , when processing tshoot.txt (second mac address selected) : - it seems no ip address can get 'delivered'
TimeTaskTranslated
Jun 06 16:48:37.383 | *apfMsConnTask_1 | Client roamed to AP/BSSID BSSID a4:b2:39:11:af:8f AP LT25-AP05 |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | The WLC/AP has found from client association request Information Element that claims PMKID Caching support |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | The Reassociation Request from the client comes with 0 PMKID |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | Client is entering the 802.1x or PSK Authentication state |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | Client has successfully cleared AP association phase |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | Client is entering PSK Dot1x or WEP authentication phase |
Jun 06 16:48:37.384 | *apfMsConnTask_1 | WLC/AP is sending an Association Response to the client with status code 0 = Successful association |
Jun 06 16:48:37.394 | *Dot1x_NW_MsgTask_5 | 4-Way PTK Handshake, Sending M1 |
Jun 06 16:48:37.397 | *Dot1x_NW_MsgTask_5 | 4-Way PTK Handshake, Received M2 |
Jun 06 16:48:37.397 | *Dot1x_NW_MsgTask_5 | 4-Way PTK Handshake, Sending M3 |
Jun 06 16:48:37.400 | *Dot1x_NW_MsgTask_5 | 4-Way PTK Handshake, Received M4 |
Jun 06 16:48:37.400 | *Dot1x_NW_MsgTask_5 | Client has completed PSK Dot1x or WEP authentication phase |
Jun 06 16:48:37.400 | *Dot1x_NW_MsgTask_5 | Client has entered DHCP Required state |
Jun 06 16:48:37.404 | *DHCP Socket Task | Received DHCP request from client |
Jun 06 16:48:41.162 | *DHCP Socket Task | Received DHCP request from client |
Jun 06 16:48:44.388 | *DHCP Socket Task | Received DHCP request from client |
Jun 06 16:48:52.735 | *DHCP Socket Task | Received DHCP request from client |
Jun 06 16:49:08.740 | *DHCP Socket Task | Received DHCP request from client |
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