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Wifi Connected no internet access

reylite
Level 1
Level 1

Hi i have a problem that some of the users connected to wifi but no internet access

when i checked on policy manager state it stuck on DHCP_REQD

the wlc connected to core switch on trunk port where core switch act as dhcp server, the management wlc and access point using vlan 1, and AP connected to switch are using mode access only

the dhcp using /22 and lease time for 1 day

wlc using 8.5.140

here i attached debug client

need your advice

thank you

17 Replies 17

already add dhcp server on wlc interface, because the problem on some users, is it because the driver issue ?

Thats can be, most of time is client problem. But, I was check-in 

Apparently, you have everyting in place so far. 

 

 - This analysis seems to be confirmed with : https://cway.cisco.com/tools/WirelessDebugAnalyzer/ , when processing tshoot.txt (second mac address selected) : - it seems no ip address can get 'delivered'

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TimeTaskTranslated

Jun 06 16:48:37.383 *apfMsConnTask_1 Client roamed to AP/BSSID BSSID a4:b2:39:11:af:8f AP LT25-AP05
Jun 06 16:48:37.384 *apfMsConnTask_1 The WLC/AP has found from client association request Information Element that claims PMKID Caching support
Jun 06 16:48:37.384 *apfMsConnTask_1 The Reassociation Request from the client comes with 0 PMKID
Jun 06 16:48:37.384 *apfMsConnTask_1 Client is entering the 802.1x or PSK Authentication state
Jun 06 16:48:37.384 *apfMsConnTask_1 Client has successfully cleared AP association phase
Jun 06 16:48:37.384 *apfMsConnTask_1 Client is entering PSK Dot1x or WEP authentication phase
Jun 06 16:48:37.384 *apfMsConnTask_1 WLC/AP is sending an Association Response to the client with status code 0 = Successful association
Jun 06 16:48:37.394 *Dot1x_NW_MsgTask_5 4-Way PTK Handshake, Sending M1
Jun 06 16:48:37.397 *Dot1x_NW_MsgTask_5 4-Way PTK Handshake, Received M2
Jun 06 16:48:37.397 *Dot1x_NW_MsgTask_5 4-Way PTK Handshake, Sending M3
Jun 06 16:48:37.400 *Dot1x_NW_MsgTask_5 4-Way PTK Handshake, Received M4
Jun 06 16:48:37.400 *Dot1x_NW_MsgTask_5 Client has completed PSK Dot1x or WEP authentication phase
Jun 06 16:48:37.400 *Dot1x_NW_MsgTask_5 Client has entered DHCP Required state
Jun 06 16:48:37.404 *DHCP Socket Task Received DHCP request from client
Jun 06 16:48:41.162 *DHCP Socket Task Received DHCP request from client
Jun 06 16:48:44.388 *DHCP Socket Task Received DHCP request from client
Jun 06 16:48:52.735 *DHCP Socket Task Received DHCP request from client
Jun 06 16:49:08.740 *DHCP Socket Task Received DHCP request from client

 



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