WiFi Connects to One SSID but not Guest

[chris.bias]

I have one SSID that connects to the internet while the other SSID ID doesn't these are the Aironet 1852i series. I am kinda running out of ideas on what it could be as I have set all the configurations the same as others in my facilities.

[balaji.bandi]

This Looks to me if this IP address is RFC 1918, they required NAT on your Edge router where it going out also worth check the routing place to reach?

when the device not getting internet, if you traceroute, where is that stop ? that is first place to start.

[chris.bias]

Traceroute doesn't even get out it stops back at the host. See below/attached:

>tracert 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 * * * Request timed out.
2 * * hostname [xxx.xxx.xxx.xxx] reports: Destination host unreachable.

Trace complete.

[balaji.bandi]

what is the IP address and did you able to ping the gateway.

[chris.bias]

The IP Address is 192.168.1.126 and no I am not able to ping the gateway.