Re: Wireless client disconnects at specific times

CCC3 · ‎06-20-2024

I heard that the client disconnects every certain time, so I checked on pi

5min 1sec
10min 2sec
15min 3sec
...

It was confirmed that it was randomly cut off every 5 minutes like this
I think it can be said that there is no enable timeout or idle timeout in the corresponding wlan because it is unchecked.

Is there anyone who had the same symptoms

wlc3504 8.10.171.0.

Leo Laohoo · ‎06-20-2024

What is the model of the AP?

CCC3 · ‎06-20-2024

ap 1852.

Leo Laohoo · ‎06-20-2024

Reboot the APs.

marce1000 · ‎06-21-2024

- Go for https://software.cisco.com/download/home/286312601/type/280926587/release/8.10.196.0

As advised in https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R · ‎06-24-2024

Run a debug on the client MAC address to see the reason for disconnection.

Use the debug analyzer (link below) to clean up the debug output.

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
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- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
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Leo's list of bugs affecting 2800/3800/4800/1560 APs