Hello, this is Cisco Community.
Only certain PDA devices cannot connect wirelessly.
As for the wireless communication specifications of the PDA device, the device supports all 802.11 a/b/g/n/ac.
Additionally, both WPA 1 and 2 PSK are supported in the WLAN Security specifications.
Normal communication is possible when connecting Meraki wirelessly with the corresponding PDA device.
In the same place is a Catalyst 9800 with C9115AXE device for dedicated PDA wireless.
The problem is that there is no connection to C9115AXE.
The C9115AXE wireless connection is established normally with other PDA devices (I understand them to be PDA devices from other manufacturers).
The detailed phenomenon reported is that when you try to connect the PDA SSID, it immediately goes to Connecting > Not Connected.
WLC leaves no logs for the device. (There is no log related to Connection Failed.)
In C9800, the AP Radio Interface is 802.11ax.
When I looked it up, I found that there were no compatibility issues between AX and AC.
Have you ever seen a case like this?
For detailed troubleshooting, it would be a good idea to check packet capture or debug on the AP. What are the related commands?
thank you.
