02-22-2020 12:09 PM - edited 07-05-2021 11:45 AM
Hi Team
I have my primary WLC 5520 (software 8.10.105.0) stuck in MAINTENANCE. I have remotely tried reset system with out any success.
The software version is the same as standby HA. I can ping the RM and RP ip address from both Primary to standby and vice versa.
On the standby WLC(currently active), reason for switchover is Default gateway is not reachable. I tested pings and they are all OK.
May you kindly provide leads on what could be happening and how to solve this issue.
(Cisco Controller) >show redundancy sum
Redundancy Mode = SSO ENABLED
Local State = MAINTENANCE
Peer State = UNKNOWN - Communication Down
Unit = Primary
Unit ID = 08:96:
Redundancy State = Non Redundant
Mobility MAC = 08:96:
Redundancy Port = UP
Link Encryption = ENABLED
Maintenance Mode = Enabled
Maintenance cause= Too many reboots
I have also just checked the reboot history and i see the below message.
========================================
Reset reason : active default gateway is not reachable ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:40:38 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca455a 0x1ca6a36 0x1c9c73e 0x1c31827 0x7dff 0xe898d
========================================
--More-- or (q)uit
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:49:01 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:55:05 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 16:03:26 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 16:09:28 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : User Initiated reset ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:03:13 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1c1b616 0x1fb4c81 0x23b0f09 0x1a50741 0x1a29e19 0x1a6b598 0x1a5af01 0x1a4c4a8 0x1a46d1a 0x1a70aaf 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:11:33 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:17:35 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:25:57 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:32:00 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
02-22-2020 02:01 PM
02-22-2020 02:02 PM
@muzecisco wrote:
Peer State = UNKNOWN - Communication Down
RP is connected using copper cable. Try replacing that first.
02-22-2020 02:45 PM
Thanks i will try this tomorrow.
From reboot history see below some informative logs i got.
========================================
Reset reason : active default gateway is not reachable ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:40:38 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca455a 0x1ca6a36 0x1c9c73e 0x1c31827 0x7dff 0xe898d
========================================
--More-- or (q)uit
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:49:01 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 15:55:05 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 16:03:26 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Thu Feb 20 16:09:28 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : User Initiated reset ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:03:13 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1c1b616 0x1fb4c81 0x23b0f09 0x1a50741 0x1a29e19 0x1a6b598 0x1a5af01 0x1a4c4a8 0x1a46d1a 0x1a70aaf 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:11:33 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
--More-- or (q)uit
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:17:35 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:25:57 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
========================================
Reset reason : Certificate transfer from Active to Standby failed ,(Version: 8.10.105.0)
Reset time : Fri Feb 21 23:32:00 2020
Trace back : 0x8e7b60 0x1c1a4ba 0x1cb1a34 0x1ca7284 0x1ca6a36 0x1c9c9a3 0x1c31827 0x7dff 0xe898d
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