Wireless LAP ERRO MESSAGE

[okoroji80]

Dear All,

Kindly interpret the following error message from my LAP as the AP is not associating with the controller.

1 00:01:01.385: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

*Mar 1 00:01:01.388: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'LBS_WLC_01'running version 6.0.199.4 is rejected.

*Mar 1 00:01:01.388: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.

*Mar 1 00:01:01.388: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.

*Mar 1 00:01:01.388: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

[Stephen Rodriguez]

the message says the AP is not able to understand the WLC....

what type of AP is this?

HTH,
Steve

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[okoroji80]

AIR-CAP3502E-E-K9

The Controller is : CISCO 5508

below is my network diagram:

[Stephen Rodriguez]

you need to be running at least 7.0 code for the 3502 to be supported on the WLC.

HTH,
Steve

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[okoroji80]

Below is the AP Software version:

cisco AIR-CAP3502E-E-K9    (PowerPC460exr) processor (revision A0) with 81910K/49152K bytes of memory.

Processor board ID FCZ1650Z1DT

PowerPC460exr CPU at 666Mhz, revision number 0x18A8

Last reset from power-on

LWAPP image version 7.3.1.73

1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: E0:2F:6D:12:3D:6E

Part Number                          : 73-12175-06

PCA Assembly Number                  : 800-32268-06

PCA Revision Number                  : A0

PCB Serial Number                    : FOC16454TEG

Top Assembly Part Number             : 800-32904-02

Top Assembly Serial Number           : FCZ1650Z1DT

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP3502E-E-K9

% Please define a domain-name first.

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

1 00:01:11.386: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'LBS_WLC_01'running version 6.0.199.4 is rejected.

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: Failed to decode discovery response.

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 2.

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 172.16.8.10

*Mar  1 00:01:11.389: %CAPWAP-3-ERRORLOG: Discovery response from MWAR 'LBS_WLC_01'running version 6.0.199.4 is rejected.

The controller is as follows:

[Stephen Rodriguez]

Yes you need to upgrade your WLC to at least 7.0 code, and you might as well look at the releases notes for 7.3 or 7.4

HTH,
Steve

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[okoroji80]

I tried upgrading the WLC from

6.0.199.4 to 7.4 but the download from the TFTP SERVER stopped half way with an error message  am suspecting compatibility issue.

what version can i upgrade to without issues.

Jude.

[Leo Laohoo]

You need to upgrade the bootstrap first and then upgrade the firmware.

[okoroji80]

How do i achieve this ? that is upgrading the bootstrap .

what version of bootstrap ?

what version of firmware ?

what version of firmware do i need to upgrade to without upgrading the bootstrap and still have the controller working with the 3502i AP . ?

[Leo Laohoo]

How do i achieve this ? that is upgrading the bootstrap .
what version of bootstrap ?

There's currently one bootstrap available for the 5508 and it would take around 25 minutes to upgrade.

The instructions to upgrade the boostrap can be found here.

what version of firmware do i need to upgrade to without upgrading the bootstrap and still have the controller working with the 3502i AP .

You will need 7.0.X to be able to use the AP3502.

[okoroji80]

thanks leolaohoo,

however am a bit lost as i cannot distinquish between bootstrap and 7.0.x software.

i will download the 7.0.x version (

Cisco Unified Wireless Network Software Release 7.0 for Cisco 5500 Series Wireless LAN Controllers.

AIR-CT5500-K9-7-0-240-0.aes

I would like to know if  7.0.x software same as the bootstrap ?

[maldehne]

check the following link for the field upgrade software needed to upgrade the bootloader

http://www.cisco.com/en/US/partner/docs/wireless/controller/release/notes/fus_rn_1_7_0_0.html

This is the file name of the field upgrade software

AIR-CT5500-K9-1-7-0-0-FUS.aes

In the above link you will find all the details to download the image to the controller.

Then you have to download the software image

AIR-CT5500-K9-7-0-240-0.aes

After that download the 7.4 release.

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[grabonlee]

Jude

Before going ahead to upgrade to 7.3 or 7.4, I would advise that you check compatibility with your wireless network management system, and that is if you have one. If you have WCS, then don't bother upgrading past 7.2.110. If you have have Prime 1.2, then feel free to go above 7.2 code.