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WLC 3504 Will Not Boot

theathletic
Level 1
Level 1

Bought a new Cisco 3504 WLC.

 

I've connected a USB cable to the console port and accessed the console via the terminal on my Mac:

screen /dev/tty.usbmodem1461 9600 

 

I then restart the 3504 and all I get in the terminal is "Cisco bootloader . . ." - I try to hit escape and stop the booting, but nothing happens. I've had the machine on for 24 hours now and booting never finishes. I've also done both versions of reset (hold button for 3 second and hold button for 10 seconds) and I all I get is the same "Cisco bootloader . . ." message.

 

Note: I have also tried using the service port but never get an IP. This led me to believe the machine was not booting. 

 

The System light is slow green flashing and the Alert light is solid amber.

2 Replies 2

Scott Fella
Hall of Fame
Hall of Fame
You should open a TAC case. Might be a faulty unit.
-Scott
*** Please rate helpful posts ***

In my case is very similar the issue.
Attach evidence log:

Octeon cust_kukrip2(ram)# fatload usb 0 0x20000000 AIR-CT3504-K9-8-5-131-0.aes
** Bad device usb 0 **
Octeon cust_kukrip2(ram)# start     usb start
(Re)start USB...
USB0: Starting the controller
USB XHCI 1.00
scanning bus 0 for devices... 2 USB Device(s) found
scanning usb for storage devices... 1 Storage Device(s) found
Octeon cust_kukrip2(ram)# fatload usb 0 0x20000000 AIR-CT3504-K9-8-5-131-0.aes
reading AIR-CT3504-K9-8-5-131-0.aes
307631338 bytes read in 11179 ms (26.2 MiB/s)
Octeon cust_kukrip2(ram)# sf write $(loadaddr) $ 0 $(filesix ze)
No SPI flash selected. Please run `sf probe'
Octeon cust_kukrip2(ram)# sf probe
SF: Detected S25FL064A with page size 256 Bytes, erase size 64 KiB, total 8 MiB
Octeon cust_kukrip2(ram)# sf write $(loadaddr) 0 $(filesize)
ERROR: attempting write past flash size (0x800000)
Octeon cust_kukrip2(ram)# sf erase 0 0x800000
SF: 8388608 bytes @ 0x0 Erased: OK
Octeon cust_kukrip2(ram)#
SF: 8388608 bytes @ 0x0 Erased: OK
Octeon cust_kukrip2(ram)#
SF: 8388608 bytes @ 0x0 Erased: OK
Octeon cust_kukrip2(ram)# sf write $(loadaddr) 0 $(filesize)
ERROR: attempting write past flash size (0x800000)
Octeon cust_kukrip2(ram)# tftpboot 0x20000000 AS_3500_OFD.8.5.1.164.man
Using octmgmt0 device
TFTP from server 10.1.1.1; our IP address is 10.1.1.111
Filename 'AS_3500_OFD.8.5.1.164.man'.
Load address: 0x20000000
Loading: *##################################################
12.2 MiB/s
done
Bytes transferred = 20217201 (1347d71 hex)
Octeon cust_kukrip2(ram)# reset


Cisco bootloader . . Could not start next bootloader


Cisco bootloader . . Could not start next bootloader


Cisco bootloader . . Could not start next bootloader


Cisco bootloader . . Could not start next bootloader


Cisco bootloader . . Could not start next bootloader

 

 

...
This issue have a solution?
Thanks and rgrds

 

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