10-08-2007 09:19 AM - edited 07-03-2021 02:44 PM
WLC 4402
Software Version 4.1.185.0
PART ONE - CERTIFICATE:
I have a certificate that I am trying to import into WLC. When using "transfer download start" I get the following error: "error installing certificate".
When I use "debug pm pki enable" functionality I see this as the cause of the above error: "sshpmDecodePrivateKey: private key decode failed..." and "sshpmAddWebadminCert: key extraction failed."
What do I need to do to resolve this error? I followed all the instructions regarding using openssl to request a csr.
PART TWO: URL
When a user gets redirected to authenticate they get "https://1.1.1.1 as the URL and they get the login page. When I change the DNS host name in 'virtual' interface to https://wifi.ourdomain.com the user gets a "Page not found" instead of a login page? I cannot add a DNS entry to 1.1.1.1 in our DNS servers (does not recognise 1.1.1.1 as valid IP) so what do I need to do?
Thanks!
Vikram
04-29-2008 09:01 AM
I am having the same issue.
TFTP receive complete... Installing Certificate.
Tue Apr 29 08:56:51 2008: Still waiting! Status = 2
Tue Apr 29 08:56:54 2008: Adding cert (2851 bytes) with password ""
Tue Apr 29 08:56:54 2008: sshpmAddWebauthCert: extracting private key from webauth cert; pwd: <>.
Tue Apr 29 08:56:54 2008: sshpmDecodePrivateKey: ssh_skb_get_info() failed.
Tue Apr 29 08:56:54 2008: sshpmAddWebauthCert: key extraction failed.
Tue Apr 29 08:56:54 2008: RESULT_STRING: Error installing certificate.
Tue Apr 29 08:56:54 2008: RESULT_CODE:12
Tue Apr 29 08:56:54 2008: ummounting:
Tue Apr 29 08:56:54 2008: finished umounting
Has anyone been able to resolve this?
04-29-2008 10:05 AM
Looks like you didn't create the pem file correctly. use this doc to create a valid CSR.
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00806e367a.shtml
Once this is installed on the WLC, you then need to go to the VIP interface and put the DNS that you used in the CN for the cert. You will have to reboot the WLC after this. Make sure you can resolve the homepage of the user or else you will get "page cannot be displayed". Also if you have a proxy, then it will fail and you will have to disable proxy and after authentication, then enable proxy.
04-10-2011 01:19 AM
Hello
I have the same problem now:
sshpmDecodePrivateKey: ssh_skb_get_info() failed
It seems that this is not a problem of certificate itself, because it works on two WLCs (installed in December 2010), but can't install now on other WLCs.
Any ideas ?
Regards
Marcin
02-14-2013 08:36 AM
Ok, I think this explains it.
http://www.my80211.com/home/2011/1/16/wlcgenerate-third-party-web-authentication-certificate-for-a.html looks like I have to combine all certs into one. I'll give this a try.
02-14-2013 10:11 AM
Yes you do... Looks like you found George's blog:)
Sent from Cisco Technical Support iPhone App
02-14-2013 10:15 AM
This is one my most visited blog post ,..
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