06-01-2014 06:19 PM - edited 07-05-2021 12:55 AM
Hi,
Two WLC 5508 running identical code version. One is 50 license Primary, the second is HA. Identical config on both. HA WLC can upload its config to the TFTP or FTP server but Primary cannot. The operation fails for both CLI and GUI and for different protocols i.e. TFTP, FTP.
################## #### Primary Controller (Cisco Controller) >show sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 7.4.110.0 Bootloader Version............................... 1.0.20 Field Recovery Image Version..................... 7.6.95.16 Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2 Build Type....................................... DATA + WPS System Name...................................... PRODWC7309 System Location.................................. System Contact................................... System ObjectID.................................. 1.3.6.1.4.1.9.1.1069 Redundancy Mode.................................. Disabled IP Address....................................... 10.1.30.210 Last Reset....................................... Power on reset System Up Time................................... 18 days 18 hrs 51 mins 35 secs System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra System Stats Realtime Interval................... 5 System Stats Normal Interval..................... 180 Configured Country............................... AU - Australia Operating Environment............................ Commercial (0 to 40 C) --More-- or (q)uit Internal Temp Alarm Limits....................... 0 to 65 C Internal Temperature............................. +34 C External Temperature............................. +17 C Fan Status....................................... OK State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 8 Number of Active Clients......................... 138 Memory Current Usage............................. Unknown Memory Average Usage............................. Unknown CPU Current Usage................................ Unknown CPU Average Usage................................ Unknown Burned-in MAC Address............................ 3C:08:F6:CA:52:20 Power Supply 1................................... Present, OK Power Supply 2................................... Present, OK Maximum number of APs supported.................. 50 (Cisco Controller) >debug transfer trace enable (Cisco Controller) >transfer upload start Mode............................................. TFTP TFTP Server IP................................... 10.1.22.2 TFTP Path........................................ / TFTP Filename.................................... PRODWC7309-tmp.cfg Data Type........................................ Config File Encryption....................................... Disabled ************************************************** *** WARNING: Config File Encryption Disabled *** ************************************************** Are you sure you want to start? (y/N) Y *TransferTask: Jun 02 10:41:15.183: Memory overcommit policy changed from 0 to 1 *TransferTask: Jun 02 10:41:15.183: RESULT_STRING: TFTP Config transfer starting. TFTP Config transfer starting. *TransferTask: Jun 02 10:41:15.183: RESULT_CODE:1 *TransferTask: Jun 02 10:41:24.309: Locking tftp semaphore, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg *TransferTask: Jun 02 10:41:24.393: Semaphore locked, now unlocking, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg *TransferTask: Jun 02 10:41:24.393: Semaphore successfully unlocked, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg *TransferTask: Jun 02 10:41:24.394: tftp rc=-1, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg pLocalFilename=/mnt/application/xml/clis/clifile *TransferTask: Jun 02 10:41:24.394: RESULT_STRING: % Error: Config file transfer failed - Unknown error - refer to log *TransferTask: Jun 02 10:41:24.394: RESULT_CODE:12 *TransferTask: Jun 02 10:41:24.394: Memory overcommit policy restored from 1 to 0 % Error: Config file transfer failed - Unknown error - refer to log (Cisco Controller) >show logging *TransferTask: Jun 02 10:41:24.393: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile. *sshpmReceiveTask: Jun 02 10:41:24.315: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=142 ulk=1621944 lk=1621802 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938) -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc *TransferTask: Jun 02 10:39:01.789: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile. *sshpmReceiveTask: Jun 02 10:39:01.713: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=5598 ulk=1621801 lk=1616203 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938) -Traceback: 0x10af9500 0x1072517c 0x10b07938 0x12020250 0x12080bfc ################## #### HA Controller (Cisco Controller) >show sysinfo Manufacturer's Name.............................. Cisco Systems Inc. Product Name..................................... Cisco Controller Product Version.................................. 7.4.110.0 Bootloader Version............................... 1.0.20 Field Recovery Image Version..................... 7.6.95.16 Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2 Build Type....................................... DATA + WPS System Name...................................... PRODWC7310 System Location.................................. System Contact................................... System ObjectID.................................. 1.3.6.1.4.1.9.1.1069 Redundancy Mode.................................. Disabled IP Address....................................... 10.1.31.210 Last Reset....................................... Software reset System Up Time................................... 18 days 19 hrs 1 mins 27 secs System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra System Stats Realtime Interval................... 5 System Stats Normal Interval..................... 180 Configured Country............................... AU - Australia Operating Environment............................ Commercial (0 to 40 C) --More-- or (q)uit Internal Temp Alarm Limits....................... 0 to 65 C Internal Temperature............................. +34 C External Temperature............................. +17 C Fan Status....................................... OK State of 802.11b Network......................... Enabled State of 802.11a Network......................... Enabled Number of WLANs.................................. 4 Number of Active Clients......................... 0 Memory Current Usage............................. Unknown Memory Average Usage............................. Unknown CPU Current Usage................................ Unknown CPU Average Usage................................ Unknown Burned-in MAC Address............................ 3C:08:F6:CA:53:C0 Power Supply 1................................... Present, OK Power Supply 2................................... Present, OK Maximum number of APs supported.................. 500 (Cisco Controller) >debug transfer trace enable (Cisco Controller) >transfer upload start Mode............................................. FTP FTP Server IP.................................... 10.1.22.2 FTP Server Port.................................. 21 FTP Path......................................... / FTP Filename..................................... 10_1_31_210_140602_1050.cfg FTP Username..................................... ftpuser FTP Password..................................... ********* Data Type........................................ Config File Encryption....................................... Disabled ************************************************** *** WARNING: Config File Encryption Disabled *** ************************************************** Are you sure you want to start? (y/N) y *TransferTask: Jun 02 10:51:31.278: Memory overcommit policy changed from 0 to 1 *TransferTask: Jun 02 10:51:31.278: RESULT_STRING: FTP Config transfer starting. FTP Config transfer starting. *TransferTask: Jun 02 10:51:31.278: RESULT_CODE:1 *TransferTask: Jun 02 10:52:05.468: ftp operation returns 0 *TransferTask: Jun 02 10:52:05.477: RESULT_STRING: File transfer operation completed successfully. *TransferTask: Jun 02 10:52:05.477: RESULT_CODE:11 File transfer operation completed successfully.
Not upgrading to 7.4.121.0 because of bug CSCuo63103. Have not restarted the controller yet.
Any one else had this issue ? Is there a workaround ?
Thanks,
Rick.
06-02-2014 08:08 PM
Hi Rick,
I am running the same code on our 5508's so I'll give it a go.
Also, we ran into the same bug on 7.4.121.0, so reverted to 7.4.110.0. There is now an engineering special release of 7.4.121.0 to fix the bug. I plan on trying it in the next week or so.
Regards,
Stephen.
06-02-2014 08:13 PM
Thanks Stephen, In my deployments of 7.4.110.0 version I have not seen this issue so may be controller reboot will fix it (we do have HA to minimize the impact). I will keep the thread updated with findings and may request TAC for the special release 7.4.121.0 if the still not happy with 7.4.110.0
Rick.
06-02-2014 09:10 PM
Hi Rick,
I just tried TFTP and FTP configuration upload from our primary and secondary controllers, all worked fine - similar settings as you (no encryption).
Hopefully a reboot fixes it!
Cheers,
Stephen.
06-03-2014 04:36 PM
Just an update. The reload fixed the TFTP/FTP upload file from controller issue.
Rick.
06-03-2014 04:43 PM
Good to hear :)
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