cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2198
Views
0
Helpful
1
Replies

WLC 8.5.120 and 1852 AP's - AP's Rebooting Randomly

Quintin.Mayo
Level 3
Level 3

Hi,

For the last two weeks our 1852 AP's have been randomly rebooting. All AP's are connected to an 3850 switch. Nothing in the logs on the switch indicating any issue with power. We are unable to determine why these device's are behaving this way.  I have attached the logs files for review from the WLC. The below errors is what we see from checking the logs. The AP's are configured for dtls, I did find a bug for a previous version but not sure, if it apply for this issue.  Any assistance on this matter would be greatly appreciated. 

 

CSCvb03710 - 1852/3802 crashing on "capwapd" process while data-dtls enabled

 

 

%CAPWAP-3-DISC_AP_MGR_ERR1: [SA]capwap_ac_sm.c:2108 The system is unable to process Primary discovery request from AP dc:ce:c1:31:cf:80 on interface (8), VLAN (405), could not get IPv6 AP manager

 

%CAPWAP-3-DTLS_CLOSED_ERR: [SA]capwap_ac_sm.c:7078 dc:ce:c1:31:d0:00: DTLS connection closed for AP 10:200:100:35 (5264), Controller: 10:200:100:3 (5246) AP Message Timeout

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Duplicate thread.  

Kindly post all response(s) into the main thread (HERE).

Review Cisco Networking for a $25 gift card