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WLC 8540 CIMC upgrade

CiaranB
Level 2
Level 2

Hi, has anyone else have difficulty configuring an IMM address for the secondary WLC in a HA pair in order to carry out the CIMC upgrade?

 

We have a pair of 8540s in HA. While running 8.5.140.0 I attempted to configure an IMM address on both WLC units but there was no IMM config commands available on the secondary unit.

 

I appear to hit upon the following bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf57867 ?
I upgraded to 8.10.151.0, which according to Cisco documentation would fix the bug, but after the upgrade I am still in the same situation i.e. I am unable to configure the IMM  IP address on the secondary WLC as there are no IMM commands available.
The dhcp workaround does not work. When connected to a switchport I cannot get a mac address and it does not appear to do any kind of dhcp request.

I tested the CIMC upgrade on a 5520 stand alone and it worked fine.

Finally, while ssh'd onto the non-active WLC there are a limited number of commands compared to the active unit. I'm assuming this is normal?

 

Am I missing something? Any help would be greatly appreciated

 

5 Replies 5

Leo Laohoo
Hall of Fame
Hall of Fame

Break the HA and then configure the CIMC.

With the fix that shouldn't be necessary @Leo Laohoo though I have not tested it myself.  The procedure @Arshad Safrulla suggests should work but will be useful to get confirmation that it does work.

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

Arshad Safrulla
VIP Alumni
VIP Alumni

How my team fixed the issue for one of my customers, 

o Save the configuration on the active node
o Have switch over initiated using the following command: "redundancy force-switchover"
o Have the configuration of the CIMC done once the secondary is up using the following commands:

* (Cisco Controller) >imm address
* (Cisco Controller) >imm username password
* (Cisco Controller) >imm summary <-- To verify the configuration once you are done.

o After that save the configuration on the WLC.
o Then Fail back to the Primary using the command : "redundancy force-switchover"

Rich R
VIP
VIP

That bug was opened for me but I've never tested or verified the fix which came much later.  After we found the problem we made sure we always configured the CIMC before enabling HA so haven't had to deal with it since then.

I believe that all the fix actually does is stop the WLC from trying to sync the CIMC config between primary and secondary which is what is what it was doing before when I found the problem.

I would do as @Arshad Safrulla suggests which should work properly now with the fix in place (it didn't before because it always kept trying to sync the IMM config you entered to both chassis).

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

I followed @Arshadsaf suggestion and was able to successfully upgraded the CIMC utility on both controllers without any disruption to services.

Thank you all for your replies.

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