WLC Captive Portal not loading images or via HTTP correctly

[Gary Roche]

Hi All,

I have a strange issue I'm hoping someone can shed some light on.

I have a CT2504 at a customer site which does not load the captive portal page correctly nor will it load via HTTP as opposed to HTTPS.

So for starters I did what I do with all my CT2504's (which work fine), I configured my Guest network to authenticate via the default captive portal. I then disabled HTTPS and SSH and enabled HTTP managment followed by rebooting the controller.

On boot, logging into the WLC management GUI is automatically presented via HTTP as expected.

However when clients access the Guest network they are redirected to the Web Authorisation via HTTPS instead of HTTP, any ideas?

In addtion to the above the captive portal page does not display correctly.

The preview via the controller works fine, but the client is presented with a page with broken links to the images i.e. the blue strip at the top and the Cisco logo on the right, any clue what's happening here?

Any help would be greatly appreciated.

Thanks,

Gary

[Amjad Abdullah · Accepted solution]

What is your version? If running 7.2 or later try the command:

config network web-auth secureweb disable

HTH

Amjad

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[Gary Roche]

That did the trick!

Many thanks for your reply.

[Amjad Abdullah]

Thanks Gray. I am glad it worked.

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