cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3268
Views
0
Helpful
11
Replies

WLC module does not respond

endpoint
Level 5
Level 5

Trying to connect to the WLC router module using browser and unable to connect. The browser trying to connect but no responce from the module.

=================

This is the status of the module:

RTR3#service-module integrated-Service-Engine 1/0 status

Service Module is Cisco Integrated-Service-Engine1/0

Service Module supports session via TTY line 67

Service Module is in Steady state

Service Module heartbeat-reset is enabled

Getting status from the Service Module, please wait..

Cisco WLAN Controller 7.0.98.0

Running

===========

Module Reset Statistics:

  CLI reset count = 0

  CLI reload count = 2

  Registration request timeout reset count = 0

  Error recovery timeout reset count = 0

  Module registration count = 3

The last IOS initiated event was a cli reload at 08:42:44.116 PDT Thu Aug 11 2011

=================

Ping to the module is fine.

Reloaded module but no changes.

==================

RTR3#service-module integrated-Service-Engine 1/0 session

Trying 10.xx.xx.17, 2067 ...

% Connection timed out; remote host not responding

======================

Could anyone shed some lights on this issue?

I wanted to upgrade WLC IOS using GUI but cannot establish connection. Is there other way tu upgrade IOS on WLC module?

Thanks

11 Replies 11

george.carlisle
Community Member

You must configure an IP address and default gateway in the Integrated Services Module.

At exec prompt do this:

interface service-engine1/0
   ip address 10.0.0.30 255.255.255.0

 ip default-gateway 10.0.0.20

exit

exit

write mem

Now I have a question for you. What is the default login for this module? The docs say admin, password default but I cannot get past the login prompt.

I've reset this thing twice already.

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v403/module/configuration/guide/wsnmecfg.html#wp39756

The IPs are pingable; i can ping ip of the wlc module no issue there. I was able to access it using gui few days ago with no issues and now i cannot. I dont even get to the WLC gui login prompt.

you need a default route. Just key the default-gateway info and run the status command again.

Sorry, where to enter default route?

Follow the instructions look above.

this will get you there the commands are above:

router, en

password: ***

router# config t

interface...use my commands above.

Hi George,

thanks for you prompt responce but i think we are not understand each other here. maybe it is my bad but here are facts:

1. i can ping router' ip address

2. i can ping wlc module' ip address

3. i cannot open wlc gui, it says Connecting.....

So, my default route does work well..

Any other suggestions?

I have no suggestions for you.

Can you telnet or SSH to the WLC's management IP address?

Yes, i can ssh into module

I tryied to use gui using different PC but no luck.

I'm an idi0t. 

By default HTTP is disabled on a WLC.

Can you try HTTPS?

the https is also hanging.

In IE, Waiting for x.x.x.x......

In Mozilla: Got the "Add security exception" in Mozilla and
checking Information, Attempting to identify the site...

It sits at this point for forewer..

Review Cisco Networking for a $25 gift card