WLSE Configuration archive download SNMP timeout

[gestmng]

HI, I´m new to WLSE. My AP´s are already discovered and managed, but when I try to download the configuration archive from them, the Job Always fail with a SNMP timeout error message. This problem occur in the upgrade firmware job too.

Whe I go to reports, device center, I can see the AP configuration, but in the configuration>archives>view archive I have nothing.

I appreciate your help

[rmushtaq]

Have you tried increasing the SNMP timeout/retry values?. Does the SNMP Reachable Test comes back successful?

[vergeerf]

You can configure the timeout value by selecting Firmware > Advanced Parameters. From this option you can change the "Per device job operation timeout value" to a higher value

[vergeerf]

and concerning the archive, you need to setup a schedule for downloading configuration (Select Configure > Archives. Secondly Click Schedule Archive Collection.