01-25-2021 05:26 AM - edited 07-05-2021 01:04 PM
Hello All, i faced an issue today while troubleshooting a case that a product scanner couldn't be associated with an AP , i have performed debug to the scanner's MAC ADDRESS and couldn't observe any association request sent to the controller , seems that the device don't even try to connect , the SSID didn't support WPA1 only WPA2 , My colleague who faced a similar issue informed me that this device only supports WPA1 after i changed the security parameters on the SSID , i started to see the debug and the client associated my question is.
1-Why did the controller didn't detect any initiation at the beginning ? is that because the controller don't support WPA1 for this SSID or the client don't support WPA2?
2-Is there any debug command would helped me to identify it and see that the device is not supporting WPA2 ?
Solved! Go to Solution.
01-25-2021 06:08 AM - edited 01-25-2021 06:09 AM
1. Client don't support WPA2.
2. Check this document for troubleshooting:
Open the link an dthen go to:
https://www.cisco.com/c/en/us/support/docs/wireless/aironet-1200-series/100260-wlc-debug-client.html
Regards
Dont forget to rate helpful posts
01-25-2021 06:08 AM - edited 01-25-2021 06:09 AM
1. Client don't support WPA2.
2. Check this document for troubleshooting:
Open the link an dthen go to:
https://www.cisco.com/c/en/us/support/docs/wireless/aironet-1200-series/100260-wlc-debug-client.html
Regards
Dont forget to rate helpful posts
01-25-2021 12:48 PM
Thanks a lot.
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