Xbox 360 on 3802E

[DJX995]

I have an Xbox 360 that will not connect to wireless.

Cisco 3802E running Mobility Express 8.10.105.0

I have reset the AP to factory defaults and configured only the minimum amount of settings and it still will not connect.

I don't see any way to get logs out of the AP and certainly not going to get any of out the Xbox.

I see it attempt to associate to the AP for a moment but then it disconnects (see attached screen shot).

Another weird thing to mention is a do see a device type of "Xbox" under the "Active Interferers" section of the AP.

Not sure if this is what is causing the issues.

Any help is appreciated,

Thanks!

[Leo Laohoo]

What happens if the SSID is open authentication?

[Scott Fella]

My bad, just saw your post Leo:)

[Leo Laohoo]

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@Scott Fella wrote:
My bad, just saw your post Leo:)

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`tis OK.  All good.  :)

[DJX995]

Open SSID works but it negotiated 802.11b.

[Leo Laohoo]

Crank it up: Enable PSK and see if the xbox joins or not.

[DJX995]

Updated to 8.10.112.0 and it appears to be working, albeit in 802.11b mode.

I think it may be related to this bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs63543

Current 2.4GHz channel is 11. I don't remember what it was before.

[patoberli]

Interesting, that release is officially not out yet ;) Assuming you don't have a typo in the version number, then this is good for you.
Otherwise here would be the current beta release (albeit older than a 8.10.112.0, which would probably be the final release):
https://community.cisco.com/t5/other-wireless-mobility-subjects/announcing-cisco-wireless-8-10mr1-second-interim-8-10-109-48/td-p/4010293

[Scott Fella]

Try just an open ssid.