09-17-2019 06:31 AM - edited 07-05-2021 11:01 AM
I'm with a problem between Xiaomi and external captive portal (+ external RADIUS), the wlc isn't processing back the requisition.
My virtual interface address is 1.2.3.4 (for avoid troubles with cloudfare for example), and in callback moment that the application (external captive portal) send back to wlc the packet nothing happens, only connection refuse error like show bellow:
What was to happen is the controller (wlc) process back the requisition, send to radius a authentication package, the radius response with ok, the controller generates a accounting package and allow internet to device.
In anothers vendors like motorola, samsung (and others) this error don't happens (all this process work perfectly). Anyone know how i can solve this problem?
09-17-2019 07:31 AM
Hello Felipe, could you check if you are not able to get the web auth login page from different web browsers? just open the browser an go to http://1.2.3.4/login.html
09-17-2019 09:30 AM
Hey Jonathga, thanks for your reply, i'll try what you suggest...
09-19-2019 05:46 AM
09-19-2019 07:46 AM - edited 09-19-2019 07:47 AM
Hello Felipe, could you please paste the output of show certificate summary and show network summary from the WLC.
09-19-2019 10:31 AM
09-19-2019 11:27 AM
What's your WLC model?
09-19-2019 12:55 PM
09-19-2019 02:57 PM
Hello Felipe, SSH to the WLC then enter the commands that I mentioned before.
09-20-2019 11:33 AM
09-23-2019 08:17 AM - edited 09-23-2019 08:18 AM
Two things, try to enable this:
- Secure Web Mode Cipher-Option High.......... Disable (on the GUI under Management - HTTP HTTPS). You need to reboot the WLC after this change.
- Update to the latest 8.3 release (although I don't think this will solve this specific issue, but it helps in general)
09-24-2019 11:44 AM
09-24-2019 11:23 PM
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