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A9K-24X10GE-1G-TR linecard reload issue

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oliviermis
Level 1
Level 1

‎02-25-2019 09:00 AM

Hello,

I have an issue where my 10G linecard can't stop reloading (and going to IN-RESET mode).

 

Setup :

Node Type State Config State
-----------------------------------------------------------------------------
0/RSP0/CPU0 A9K-RSP440-TR(Active) IOS XR RUN PWR,NSHUT,MON
0/1/CPU0 A9K-24X10GE-1G-TR IN-RESET PWR,NSHUT,MON


Logs : 

RP/0/RSP0/CPU0:ios#sh plat sum loc 0/1/CPU0
Fri Feb 22 19:40:02.189 UTC
-------------------------------------------------------------------------------
Platform Node : 0/1/CPU0 (slot 1)
PID : A9K-24X10GE-1G-TR
Card Type : ASR 9000 24-port 10GE & 1GE dual rate packet Transport optimized LC
VID/SN : V01 / FOC2218N8FW
Oper State : IN-RESET
Last Reset : N/A
: N/A
Configuration : Power is enabled
Bootup enabled.
Monitoring enabled
Rommon Ver : N/A
IOS SW Ver : 6.2.3
Main Power : Power state Disabled.
Faults : N/A
-------------------------------------------------------------------------------

 

RP/0/RSP0/CPU0:ios#sh log | include 0/1/CPU0
Fri Feb 22 19:38:04.228 UTC
RP/0/RSP0/CPU0:Feb 22 19:21:07.875 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:PRESENT
RP/0/RSP0/CPU0:Feb 22 19:21:07.880 : invmgr[264]: %PLATFORM-INV-6-OIRIN : OIR: Node 0/1/CPU0 Sn: FOC2218N8FW inserted
RP/0/RSP0/CPU0:Feb 22 19:22:57.141 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Auto Reset (0x0d000000)
RP/0/RSP0/CPU0:Feb 22 19:22:57.142 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:ROMMON
RP/0/RSP0/CPU0:Feb 22 19:24:17.737 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:24:17.737 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_CPU_RESET : Node 0/1/CPU0 CPU reset detected.
RP/0/RSP0/CPU0:Feb 22 19:24:17.738 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:24:17.740 : invmgr[264]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/1/CPU0, state: BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:24:21.001 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:24:21.002 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:ROMMON
RP/0/RSP0/CPU0:Feb 22 19:26:06.744 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Auto Reset (0x0d000000)
RP/0/RSP0/CPU0:Feb 22 19:27:27.389 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:27:27.389 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_CPU_RESET : Node 0/1/CPU0 CPU reset detected.
RP/0/RSP0/CPU0:Feb 22 19:27:27.390 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:27:27.392 : invmgr[264]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/1/CPU0, state: BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:27:30.748 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:27:30.749 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:ROMMON
RP/0/RSP0/CPU0:Feb 22 19:29:16.382 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Auto Reset (0x0d000000)
RP/0/RSP0/CPU0:Feb 22 19:30:37.132 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:30:37.132 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_CPU_RESET : Node 0/1/CPU0 CPU reset detected.
RP/0/RSP0/CPU0:Feb 22 19:30:37.133 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:30:37.135 : invmgr[264]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/1/CPU0, state: BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:30:40.515 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:30:40.516 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:ROMMON
RP/0/RSP0/CPU0:Feb 22 19:32:26.449 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Auto Reset (0x0d000000)
RP/0/RSP0/CPU0:Feb 22 19:33:46.992 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:33:46.992 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_CPU_RESET : Node 0/1/CPU0 CPU reset detected.
RP/0/RSP0/CPU0:Feb 22 19:33:46.994 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:33:46.996 : invmgr[264]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/1/CPU0, state: BRINGDOWN
RP/0/RSP0/CPU0:Feb 22 19:33:47.028 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:33:50.280 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:33:50.281 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:ROMMON
RP/0/RSP0/CPU0:Feb 22 19:35:36.177 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_POST_RESET_NOTIFICATION : Node 0/1/CPU0 , Auto Reset (0x0d000000)
RP/0/RSP0/CPU0:Feb 22 19:36:56.758 : canb-server[158]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/1/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Feb 22 19:36:56.758 : shelfmgr[427]: %PLATFORM-SHELFMGR-0-MAX_RESET_BRINGDOWN : Can not boot node 0/1/CPU0 A9K-24X10GE-1G-TR due to multiple resets, putting it IN_RESET state. The probable cause is an unexpected event on the node or a failure in communication with the node. Please refer to the Cisco ASR 9000 System Error Message Reference Guide for further information if needed.
RP/0/RSP0/CPU0:Feb 22 19:36:56.758 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_CPU_RESET : Node 0/1/CPU0 CPU reset detected.
RP/0/RSP0/CPU0:Feb 22 19:36:56.761 : shelfmgr[427]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/1/CPU0 A9K-24X10GE-1G-TR state:IN-RESET
RP/0/RSP0/CPU0:ios#


RP/0/RSP0/CPU0:ios#RP/0/RSP0/CPU0:Feb 22 19:36:56.758 : shelfmgr[427]: %PLATFORM-SHELFMGR-0-MAX_RESET_BRINGDOWN :
Can not boot node 0/1/CPU0 A9K-24X10GE-1G-TR due to multiple resets,
putting it IN_RESET state. The probable cause is an unexpected event on the node or a failure in communication with the node.
Please refer to the Cisco ASR 9000 System Error Message Reference Guide for further information if needed.

2 people had this problem
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tkarnani
Cisco Employee
Cisco Employee
In response to c540052460

‎03-01-2019 06:57 AM

I was asking about running 6.2.1 because this is a newer card "

A9K-24X10GE-1G-TR"

 

it requires the new software as well as new FPD to boot up correctly.

if you have the same card and are seeing the issue, i would verify this first.

 

if its a different card, it may be something else.

thanks

 

View solution in original post

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4 Replies 4

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tkarnani
Cisco Employee
Cisco Employee

‎02-25-2019 09:03 AM

Can you confirm you are running code above 6.2.1 ?

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c540052460
Level 1
Level 1
In response to tkarnani

‎02-28-2019 06:19 PM

I had the same problem with versions 4.3.4 and 5.3.3.Has it been resolved in version 6.2.1?

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c540052460
Level 1
Level 1
In response to tkarnani

‎02-28-2019 06:19 PM

I had the same problem with versions 4.3.4 and 5.3.3.Has it been resolved in version 6.2.1?
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Go to solution
tkarnani
Cisco Employee
Cisco Employee
In response to c540052460

‎03-01-2019 06:57 AM

I was asking about running 6.2.1 because this is a newer card "

A9K-24X10GE-1G-TR"

 

it requires the new software as well as new FPD to boot up correctly.

if you have the same card and are seeing the issue, i would verify this first.

 

if its a different card, it may be something else.

thanks

 

0 Helpful
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